Serving Shropshire ยท Herefordshire ยท Welsh Borders ยท Est. 2014Helpdesk open ยท avg 14 min response01584 517 234
Fresh Tech
01584 517 234Book a call โ†’
Client stories
With written consent ยท No embellishment

Real businesses.
Real results.

Every story here has a named client, a verified outcome, and a number we can stand behind. We don't publish case studies until the client is happy to put their name to them.

13
Published case studies
With named client consent
5yrs+
Avg client relationship
Not a revolving door
5.0โ˜…
Google rating
42 verified reviews
<15min
Avg response time
Live from helpdesk
Featured stories
Engineering
Securing the Supply Chain

Achieved Cyber Essentials Plus & Reliable Operations.

"Fresh Tech guided us through the complex Cyber Essentials Plus process with ease. The partnership with Predatech was smooth, and the move to Intune has completely simplified how we manage our devices. We can now bid for larger contracts with confidence."

- Operations Director (named on request)
Read the full story โ†’
Cyber
Modern Device Management
Security Gaps & Downtime
Microsoft IntuneCyber Essentials PlusMFA
Precision Engineering Specialist
Retail & Distribution
Licence Audit for a Luxury Brand

Saved over ยฃ10,000/year & Simplified Management.

"We were astonished at how much weโ€™d been overpaying - and relieved to finally have someone managing the licence estate proactively. Even though Fresh Tech don't sell Google licences, we were thrilled to have them overseeing and optimising it for us."

- Managing Director
Read the full story โ†’
ยฃ10k+
Licence Health Check
Wasted IT Spend
Google Workspace OptimizationLicensing AuditCost Reduction
Luxury Furniture & Lighting Brand
All case studies
13 stories
Cyber
Modern Device Management
Security Gaps & Downtime
Engineering
Precision Engineering Specialist
Securing the Supply Chain

Achieved Cyber Essentials Plus & Reliable Operations.

"Fresh Tech guided us through the complex Cyber Essentials Plus process with ease. The partnership with Predatech was smooth, and the move to Intune has completely simplified how we manage our devices. We can now bid for larger contracts with confidence."

- Operations Director (named on request)
Microsoft IntuneCyber Essentials Plus
Read โ†’
ยฃ10k+
Licence Health Check
Wasted IT Spend
Retail & Distribution
Luxury Furniture & Lighting Brand
Licence Audit for a Luxury Brand

Saved over ยฃ10,000/year & Simplified Management.

"We were astonished at how much weโ€™d been overpaying - and relieved to finally have someone managing the licence estate proactively. Even though Fresh Tech don't sell Google licences, we were thrilled to have them overseeing and optimising it for us."

- Managing Director
Google Workspace OptimizationLicensing Audit
Read โ†’
Zero-Downtime
Full Hardware Upgrade
Legacy Hardware Failure
Manufacturing
Ludlow Nut Co
IT Upgrade for Food Production

High-performance upgrade with zero production loss.

"We have been working with Sam and the Fresh Tech team for over 5 years and in that time we have always found them to be very helpful and professional. The response time and service we receive is excellent."

- Helen Graham
Dell OptiPlexWindows 11
Read โ†’
Coverage
Proper Business WiFi
Poor WiFi & Security Gaps
Veterinary
Busy Veterinary Hospital
Secure Guest WiFi for Clinics

Secure, segmented WiFi for staff and clients.

"The pandemic forced us to rethink everything. Fresh Tech gave us proper coverage across the whole building - including the car park where we were doing handovers. Now our vets update notes at the bedside and the card machines work everywhere."

- Practice Manager
Ubiquiti UniFiVLAN Segmentation
Read โ†’
Zero
Advanced Email Protection
Conveyancing Fraud & Data Breach
Legal
Property Law Specialists
Stopping Conveyancing Fraud

Blocked 3 fraud attempts & achieved SRA compliance.

"Within weeks of going live, the system blocked a convincing phishing attempt that could have cost a client their deposit. The peace of mind is invaluable."

- Senior Partner
Microsoft 365 Business PremiumSafe Links & Attachments
Read โ†’
Digital
Full WiFi & Managed Devices
Poor Connectivity & Paper Records
Healthcare
Residential Care Home
Modernising Care with WiFi & Tablets

Full WiFi coverage and digital care records across 40-bed facility.

"The difference is night and day. Staff can update care records at the bedside, handovers are faster, and CQC were impressed with our digital systems. We're now working towards Cyber Essentials which we never thought we'd achieve."

- Care Home Manager
Enterprise WiFiManaged Tablets
Read โ†’
Near-Perfect
Multi-Path Connectivity
Lost Generation Revenue
Renewable Energy
Solar Farm Operator
Connecting Remote Solar Sites

99.9% uptime visibility across 5 sites.

"We used to lose half a day's generation data when the 4G dropped. Now we have complete visibility, and the Starlink sites are rock solid even in awful weather. The ROI was immediate."

- Operations Manager
StarlinkPeplink Routers
Read โ†’
Zero
Cloud-First Migration
Server Failure During Deadline
Accountants
Borders Accountancy Practice
Tax Season Without the Tech Stress

Zero downtime during January tax rush.

"Last January was the smoothest we've ever had. Everyone could work from home when the snow hit, and we didn't lose a single hour to IT problems. It's taken a huge weight off our shoulders."

- Practice Manager
Sage 50cloudMicrosoft 365
Read โ†’
150Mbps
Starlink + Wireless Distribution
Operational Isolation
Agriculture
Shropshire Rural Estate
Bringing Broadband to the Back Fields

Reliable connectivity across 2,000-acre estate.

"We'd given up on ever having proper internet. Sam and the team found a solution that actually works - our guests are happy, the farm software runs properly, and we can finally do video calls without freezing."

- Estate Manager
StarlinkPoint-to-Point Wireless
Read โ†’
True
Cloud Storage + Virtual Desktop
Remote Working Friction
Professional Services
Market Town Architecture Studio
Hybrid Working for Creative Teams

Seamless remote access to large project files.

"Our team can now work from home without the frustration. The virtual desktop for big projects is a game-changer - it's actually faster than my old office machine was."

- Practice Director
SharePoint Files On-DemandAzure Virtual Desktop
Read โ†’
ยฃ8K
Charity License Optimisation
Wasted Charitable Funds
Charities
Herefordshire Community Trust
Enterprise IT on a Charity Budget

Saved ยฃ8,000/year with charity licensing.

"We had no idea we were eligible for free Microsoft licenses. Fresh Tech sorted the application and suddenly we had thousands of pounds back in our budget. The new laptops have made such a difference to our team."

- Chief Executive
Microsoft 365 Charity LicensingCloud Backup
Read โ†’
Excellent
Education-Specific Filtering
ISI Compliance Gap
Education
Independent Preparatory School
Safeguarding-Ready School Network

ISI-compliant filtering and monitoring.

"The inspectors were impressed with our systems - they said it was some of the best-documented safeguarding technology they'd seen in a school our size. Fresh Tech understood exactly what we needed for compliance."

- Headteacher
Cloud Content FilteringMicrosoft Education Insights
Read โ†’
Files
Custom SharePoint Automation
Lost Productivity & Support Burden
Energy
Fast-Growing Energy Company
Where Are My Files? - Solved

Zero 'where are my files' requests & automatic access management.

"Our staff can actually find their files now. We used to spend hours every week just pointing people to folders - that's completely stopped."

- Business Owner
SharePoint OnlineOneDrive
Read โ†’
Sectors we've worked in
LegalHealthcareManufacturingAgriculture & FoodField ServicesAccountantsCharitiesEngineeringRetail & DistributionVeterinary
Don't see your sector? Call us anyway.

We support any business with 5โ€“50 staff across Shropshire, Herefordshire and the Welsh Borders. If we're not the right fit we'll say so.

Book a 20-min call โ†’
Alex
Need help with your IT? Chat with me!