Our Mission Log
Real stories of how we've saved the day for businesses across the UK.
Happy Clients
Avg. Client Uptime
Projects Delivered
Years Experience
Securing the Supply Chain
Precision Engineering Specialist
The Villain (Challenge)
A technology and engineering firm needed to demonstrate robust security to win contracts. However, they faced hidden vulnerabilities like out-of-date software and the administrative nightmare of manually tracking compliance across a growing network of remote and office devices.
The Victory (Outcome)
Achieved Cyber Essentials Plus & Reliable Operations.
Licence Audit for a Luxury Brand
Luxury Furniture & Lighting Brand
The Villain (Challenge)
A prestigious UK-based luxury furniture and lighting brand was overspending significantly on IT. Our audit revealed they were paying for 88 Google Workspace Business Plus licences, including 10 active accounts for former employees, when they only needed Business Starter.
The Victory (Outcome)
Saved over Ā£10,000/year & Simplified Management.
IT Upgrade for Food Production
Ludlow Nut Co
The Villain (Challenge)
In the charming town of Ludlow, this local business faced a technological crisis. Their ageing machines, much like old superheroes past their prime, were struggling to keep up. They were incompatible with modern software and slowing down operations, threatening to bring productivity to a standstill.
The Victory (Outcome)
High-performance upgrade with zero production loss.
Secure Guest WiFi for Clinics
Busy Veterinary Hospital
The Villain (Challenge)
During the pandemic, the clinic needed to take payments and do admin in the car park. Their existing WiFi didn't reach, and using 4G dongles was unreliable and insecure.
The Victory (Outcome)
Secure, segmented WiFi for staff and clients.
Stopping Conveyancing Fraud
Property Law Specialists
The Villain (Challenge)
A busy conveyancing practice in Shropshire was concerned about the rising threat of email fraud. They'd heard horror stories of firms losing hundreds of thousands in completion fund diversions. Their existing email had no advanced protection, and staff weren't trained to spot sophisticated phishing attempts.
The Victory (Outcome)
Blocked 3 fraud attempts & achieved SRA compliance.
Modernising Care with WiFi & Tablets
Residential Care Home
The Villain (Challenge)
A family-run care home was struggling with poor WiFi coverage that dropped out in resident rooms and communal areas. Staff were still using paper-based care plans, making handovers slow and compliance audits stressful. The management team knew they needed to modernise but were worried about the complexity and disruption to residents.
The Victory (Outcome)
Full WiFi coverage and digital care records across 40-bed facility.
Connecting Remote Solar Sites
Solar Farm Operator
The Villain (Challenge)
A growing solar portfolio operator was struggling to maintain reliable connectivity to remote sites across the Welsh Marches. Poor mobile signal meant their monitoring platform often showed sites as offline when they were generating normally. Engineers were making unnecessary site visits, and genuine inverter faults went unnoticed for days.
The Victory (Outcome)
99.9% uptime visibility across 5 sites.
Tax Season Without the Tech Stress
Borders Accountancy Practice
The Villain (Challenge)
A 12-person accountancy practice in the Welsh Marches was running Sage 50 on an ageing server that had become increasingly unreliable. With January Self Assessment deadlines looming, they couldn't afford a repeat of the previous year when the server crashed for two days at the worst possible time.
The Victory (Outcome)
Zero downtime during January tax rush.
Bringing Broadband to the Back Fields
Shropshire Rural Estate
The Villain (Challenge)
A family-run estate with a working farm, holiday cottages, and forestry operation was struggling with near-unusable broadband. The farmhouse got 3Mbps on a good day, and the estate office in a converted barn had no wired connection at all. Filing RPA claims took hours, holiday guests complained about WiFi, and farm management software was effectively unusable.
The Victory (Outcome)
Reliable connectivity across 2,000-acre estate.
Hybrid Working for Creative Teams
Market Town Architecture Studio
The Villain (Challenge)
An 8-person architectural practice was struggling with remote working. Their Revit and AutoCAD files were too large for traditional VPN access, and the home broadband of most staff couldn't handle syncing full project folders. Collaboration had become painful, with version conflicts and frustrated architects.
The Victory (Outcome)
Seamless remote access to large project files.
Enterprise IT on a Charity Budget
Herefordshire Community Trust
The Villain (Challenge)
A local charity supporting vulnerable adults was paying full commercial rates for their Microsoft 365 licenses. With 15 staff and a tight budget, every pound spent on IT was a pound not spent on their beneficiaries. They also had no proper backup of their donor database and case management system.
The Victory (Outcome)
Saved Ā£8,000/year with charity licensing.
Safeguarding-Ready School Network
Independent Preparatory School
The Villain (Challenge)
A 120-pupil prep school in the Shropshire countryside needed to upgrade their safeguarding technology before an upcoming ISI inspection. Their existing content filter was basic and logging was minimal. The head was concerned they couldn't demonstrate the 'appropriate filtering and monitoring' the inspection framework requires.
The Victory (Outcome)
ISI-compliant filtering and monitoring.
Where Are My Files? - Solved
Fast-Growing Energy Company
The Villain (Challenge)
A fast-growing energy company with 50 staff was using Microsoft 365 and SharePoint for document storage - but nobody could find anything. Every week, we fielded the same support requests: 'Where's the HR folder?', 'Can you send me the marketing link again?'. New starters spent days asking colleagues where things were stored. When people changed roles, they'd lose access to files they needed or keep access to things they shouldn't. The business owner was blunt: 'We're paying for Microsoft 365, but our team can't find their files.'
The Victory (Outcome)
Zero 'where are my files' requests & automatic access management.
Ready to Write Your Success Story?
Every case study started with a conversation. Tell us about your IT challenges and let's see how we can help.
Start Your MissionSignal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
ā Trusted by local businesses for over 10 years
Send a Signal
Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.