Client storiesWith written consent · No embellishment

Real businesses.
Real results.

Every story here has a named client, a verified outcome, and a number we can stand behind. We don't publish case studies until the client is happy to put their name to them.

13Published case studiesWith named client consent
5yrs+Avg client relationshipNot a revolving door
ReviewsCustomer feedbackSelected client stories
SupportContact our helpdeskMon–Fri, 9am–5pm

All case studies

13 stories

CyberModern Device ManagementSecurity Gaps & Downtime
Engineering
Precision Engineering Specialist

Securing the Supply Chain

Achieved Cyber Essentials Plus & Reliable Operations.

"Fresh Tech guided us through the complex Cyber Essentials Plus process with ease. The partnership with Predatech was smooth, and the move to Intune has completely simplified how we manage our devices. We can now bid for larger contracts with confidence."

- Operations Director (named on request)
Microsoft IntuneCyber Essentials Plus
Read
£10k+Licence Health CheckWasted IT Spend
Retail & Distribution
Luxury Furniture & Lighting Brand

Licence Audit for a Luxury Brand

Saved over £10,000/year & Simplified Management.

"We were astonished at how much we’d been overpaying - and relieved to finally have someone managing the licence estate proactively. Even though Fresh Tech don't sell Google licences, we were thrilled to have them overseeing and optimising it for us."

- Managing Director
Google Workspace OptimizationLicensing Audit
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Zero-DowntimeFull Hardware UpgradeLegacy Hardware Failure
Manufacturing
Ludlow Nut Co

IT Upgrade for Food Production

High-performance upgrade with zero production loss.

"We have been working with Sam and the Fresh Tech team for over 5 years and in that time we have always found them to be very helpful and professional. The response time and service we receive is excellent."

- Helen Graham
Dell OptiPlexWindows 11
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CoverageProper Business WiFiPoor WiFi & Security Gaps
Veterinary
Busy Veterinary Hospital

Secure Guest WiFi for Clinics

Secure, segmented WiFi for staff and clients.

"The pandemic forced us to rethink everything. Fresh Tech gave us proper coverage across the whole building - including the car park where we were doing handovers. Now our vets update notes at the bedside and the card machines work everywhere."

- Practice Manager
Ubiquiti UniFiVLAN Segmentation
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ZeroAdvanced Email ProtectionConveyancing Fraud & Data Breach
Legal
Property Law Specialists

Stopping Conveyancing Fraud

Blocked 3 fraud attempts & achieved SRA compliance.

"Within weeks of going live, the system blocked a convincing phishing attempt that could have cost a client their deposit. The peace of mind is invaluable."

- Senior Partner
Microsoft 365 Business PremiumSafe Links & Attachments
Read
DigitalFull WiFi & Managed DevicesPoor Connectivity & Paper Records
Healthcare
Residential Care Home

Modernising Care with WiFi & Tablets

Full WiFi coverage and digital care records across 40-bed facility.

"The difference is night and day. Staff can update care records at the bedside, handovers are faster, and CQC were impressed with our digital systems. We're now working towards Cyber Essentials which we never thought we'd achieve."

- Care Home Manager
Enterprise WiFiManaged Tablets
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Near-PerfectMulti-Path ConnectivityLost Generation Revenue
Renewable Energy
Solar Farm Operator

Connecting Remote Solar Sites

99.9% uptime visibility across 5 sites.

"We used to lose half a day's generation data when the 4G dropped. Now we have complete visibility, and the Starlink sites are rock solid even in awful weather. The ROI was immediate."

- Operations Manager
StarlinkPeplink Routers
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ZeroCloud-First MigrationServer Failure During Deadline
Accountants
Borders Accountancy Practice

Tax Season Without the Tech Stress

Zero downtime during January tax rush.

"Last January was the smoothest we've ever had. Everyone could work from home when the snow hit, and we didn't lose a single hour to IT problems. It's taken a huge weight off our shoulders."

- Practice Manager
Sage 50cloudMicrosoft 365
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150MbpsStarlink + Wireless DistributionOperational Isolation
Agriculture
Shropshire Rural Estate

Bringing Broadband to the Back Fields

Reliable connectivity across 2,000-acre estate.

"We'd given up on ever having proper internet. Sam and the team found a solution that actually works - our guests are happy, the farm software runs properly, and we can finally do video calls without freezing."

- Estate Manager
StarlinkPoint-to-Point Wireless
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TrueCloud Storage + Virtual DesktopRemote Working Friction
Professional Services
Market Town Architecture Studio

Hybrid Working for Creative Teams

Seamless remote access to large project files.

"Our team can now work from home without the frustration. The virtual desktop for big projects is a game-changer - it's actually faster than my old office machine was."

- Practice Director
SharePoint Files On-DemandAzure Virtual Desktop
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£8KCharity License OptimisationWasted Charitable Funds
Charities
Herefordshire Community Trust

Enterprise IT on a Charity Budget

Saved £8,000/year with charity licensing.

"We had no idea we were eligible for free Microsoft licenses. Fresh Tech sorted the application and suddenly we had thousands of pounds back in our budget. The new laptops have made such a difference to our team."

- Chief Executive
Microsoft 365 Charity LicensingCloud Backup
Read
ExcellentEducation-Specific FilteringISI Compliance Gap
Education
Independent Preparatory School

Safeguarding-Ready School Network

ISI-compliant filtering and monitoring.

"The inspectors were impressed with our systems - they said it was some of the best-documented safeguarding technology they'd seen in a school our size. Fresh Tech understood exactly what we needed for compliance."

- Headteacher
Cloud Content FilteringMicrosoft Education Insights
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FilesCustom SharePoint AutomationLost Productivity & Support Burden
Energy
Fast-Growing Energy Company

Where Are My Files? - Solved

Zero 'where are my files' requests & automatic access management.

"Our staff can actually find their files now. We used to spend hours every week just pointing people to folders - that's completely stopped."

- Business Owner
SharePoint OnlineOneDrive
Read

Sectors we've worked in

LegalHealthcareManufacturingAgriculture & FoodField ServicesAccountantsCharitiesEngineeringRetail & DistributionVeterinary

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We support any business with 5–50 staff across Shropshire, Herefordshire and the Welsh Borders. If we're not the right fit we'll say so.

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