Client storiesFrom the businesses we support

Real jobs.
Real fixes.

Stories from jobs we have done. Where a client is named, the story is theirs. Where the client is not named, the story is based on a real job and some details are illustrative.

13Published case studiesBased on real jobs
2014Supporting businesses sinceBased in Ludlow
ReviewsCustomer feedbackSelected client stories
SupportContact our helpdeskMon–Fri, 9am–5pm

All case studies

13 stories

CyberModern Device ManagementSecurity Gaps & Downtime
Engineering
Precision Engineering Specialist

Securing the Supply Chain

Achieved Cyber Essentials Plus & Reliable Operations.

Microsoft IntuneCyber Essentials Plus
Read
£10k+Licence Health CheckWasted IT Spend
Retail & Distribution
Luxury Furniture & Lighting Brand

Licence Audit for a Luxury Brand

Saved over £10,000/year & Simplified Management.

Google Workspace OptimizationLicensing Audit
Read
Zero-DowntimeFull Hardware UpgradeLegacy Hardware Failure
Manufacturing
Ludlow Nut Co

IT Upgrade for Food Production

High-performance upgrade with zero production loss.

"We have been working with Sam and the Fresh Tech team for over 5 years and in that time we have always found them to be very helpful and professional. The response time and service we receive is excellent."

- Helen Graham
Dell OptiPlexWindows 11
Read
CoverageProper Business WiFiPoor WiFi & Security Gaps
Veterinary
Busy Veterinary Hospital

Secure Guest WiFi for Clinics

Secure, segmented WiFi for staff and clients.

Ubiquiti UniFiVLAN Segmentation
Read
ZeroAdvanced Email ProtectionConveyancing Fraud & Data Breach
Legal
Property Law Specialists

Stopping Conveyancing Fraud

Blocked 3 fraud attempts & achieved SRA compliance.

Microsoft 365 Business PremiumSafe Links & Attachments
Read
DigitalFull WiFi & Managed DevicesPoor Connectivity & Paper Records
Healthcare
Residential Care Home

Modernising Care with WiFi & Tablets

Full WiFi coverage and digital care records across 40-bed facility.

Enterprise WiFiManaged Tablets
Read
Near-PerfectMulti-Path ConnectivityLost Generation Revenue
Renewable Energy
Solar Farm Operator

Connecting Remote Solar Sites

99.9% uptime visibility across 5 sites.

StarlinkPeplink Routers
Read
ZeroCloud-First MigrationServer Failure During Deadline
Accountants
Borders Accountancy Practice

Tax Season Without the Tech Stress

Zero downtime during January tax rush.

Sage 50cloudMicrosoft 365
Read
150MbpsStarlink + Wireless DistributionOperational Isolation
Agriculture
Shropshire Rural Estate

Bringing Broadband to the Back Fields

Reliable connectivity across 2,000-acre estate.

StarlinkPoint-to-Point Wireless
Read
TrueCloud Storage + Virtual DesktopRemote Working Friction
Professional Services
Market Town Architecture Studio

Hybrid Working for Creative Teams

Seamless remote access to large project files.

SharePoint Files On-DemandAzure Virtual Desktop
Read
£8KCharity License OptimisationWasted Charitable Funds
Charities
Herefordshire Community Trust

Enterprise IT on a Charity Budget

Saved £8,000/year with charity licensing.

Microsoft 365 Charity LicensingCloud Backup
Read
ExcellentEducation-Specific FilteringISI Compliance Gap
Education
Independent Preparatory School

Safeguarding-Ready School Network

ISI-compliant filtering and monitoring.

Cloud Content FilteringMicrosoft Education Insights
Read
FilesCustom SharePoint AutomationLost Productivity & Support Burden
Energy
Fast-Growing Energy Company

Where Are My Files? - Solved

Zero 'where are my files' requests & automatic access management.

SharePoint OnlineOneDrive
Read

Sectors we've worked in

LegalHealthcareManufacturingAgriculture & FoodField ServicesAccountantsCharitiesEngineeringRetail & DistributionVeterinary

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We support any business with 5–50 staff across Shropshire, Herefordshire and the Welsh Borders. If we're not the right fit we'll say so.

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