Where Are My Files? - Solved

Client: Fast-Growing Energy Company

The Villain

Risk

Lost Productivity & Support Burden

The Fix

Strategy

Custom SharePoint Automation

The Victory

Automatic Access

Files Where They Should Be

The Challenge

A fast-growing energy company with 50 staff was using Microsoft 365 and SharePoint for document storage - but nobody could find anything. Every week, we fielded the same support requests: 'Where's the HR folder?', 'Can you send me the marketing link again?'. New starters spent days asking colleagues where things were stored. When people changed roles, they'd lose access to files they needed or keep access to things they shouldn't. The business owner was blunt: 'We're paying for Microsoft 365, but our team can't find their files.'

The Fresh Tech Solution

We built a custom solution that runs invisibly in the background. When staff log in, the system checks their team memberships and creates the right SharePoint shortcuts in OneDrive automatically. Join Marketing on Monday? By Tuesday, the Marketing folder appears. Move departments? Your shortcuts update to match. No popups, no prompts, no user action required. It just works.