IT Support for Professional Services
Consultancies, architects, surveyors, and professional services firms run on knowledge, reputation, and the ability to work efficiently from anywhere. Your technology should be invisible - enabling your team to focus on client work, not fighting IT problems. Every hour your senior consultant spends troubleshooting a printer or waiting for a file to sync is an hour they're not billing. Fresh Tech supports professional services firms with 5-50 staff who want enterprise-grade IT without the enterprise-grade headcount.
Designed for businesses with 5+ staff who value technology as a business enabler.
The IT Challenges You Face
We understand the specific technology pressures in your sector
Remote & Hybrid Working
Partners and consultants work from home, from client sites, from coffee shops, and from the office - often all in the same week. They need easy access to files, email, and applications from every location without VPN hassle, sync conflicts, or the dreaded 'this file is locked by another user' message. Poor remote IT doesn't just frustrate people; it directly reduces the hours they can bill.
Large File Handling
Architectural drawings, survey datasets, planning documents, high-resolution photography, project files - professional services firms routinely deal with files that are hundreds of megabytes or larger. These need to be accessible, syncable, and shareable with clients without choking your internet connection or causing SharePoint sync errors that lose work.
Client Confidentiality
Client data, project information, commercial strategies, planning applications - your work product is confidential and often commercially sensitive. A lost laptop without encryption, a misdirected email, or a shared link with the wrong permissions can expose client information and damage the reputation you've spent years building.
Professional Image
Video calls with clients, screen sharing during presentations, document collaboration in real time - your technology is visible to clients and directly reflects your professionalism. Freezing video calls, documents that won't open, and 'sorry, my internet is playing up' damage the premium positioning that professional services firms depend on.
How Fresh Tech Helps
Practical solutions designed for your industry
Microsoft 365 Optimisation
SharePoint for proper document management with version control and permissions, Teams for smooth client and internal collaboration, OneDrive for reliable file sync across devices. We configure these properly - not just 'turn it on and hope'. That means sensible folder structures, appropriate sharing policies, and sync configurations that handle your large files without corrupting them.
Large File & Collaboration Solutions
SharePoint configured with appropriate file size limits and sync exclusions, client portals for secure external sharing with expiry dates and access logging, and OneDrive configured to handle architect-scale files without the sync failures that plague default setups. We also ensure your internet connection has sufficient upload bandwidth for the files you're working with.
Security Without Friction
[Conditional Access](/technology/conditional-access), multi-factor authentication, and device encryption that protects client data without slowing your team down. We configure security to be invisible - your consultants shouldn't notice it's there until the day it stops a real threat. We use [Microsoft 365 Business Premium](/microsoft-business-premium) to deliver enterprise-grade security at an SMB price point.
Specialist Hardware
Architects and surveyors need machines that handle AutoCAD, Revit, and 3D rendering without lag. We spec [Dell Pro Max workstations](/services/hardware-procurement#dell-range) with ISV-certified GPUs, matched to your actual software requirements. For consultants who travel, we recommend [Dell Pro Plus](/services/hardware-procurement#dell-range) laptops with long battery life, excellent webcams, and USB-C docking for a single-cable desk setup.
Professional services firms need IT that enables, not hinders
Your team should be focused on client work, not fighting technology. Every IT frustration - a slow VPN, a file that won't sync, a Teams call that drops - is billable time lost and professional credibility damaged.
The firms we work with
We support architects, surveyors, management consultancies, recruitment firms, and specialist advisors across the region. Firms where the principals are experts in their field but IT isn't their thing, and they want someone who handles it properly so they don't have to think about it.
For architects and surveyors - hardware matters
We understand that running Revit on a laptop with an integrated GPU is like trying to tow a trailer with a hatchback - technically possible, extremely painful. We spec Dell Pro Max workstations matched to your actual modelling workload, with ISV-certified GPUs that your software vendor will support. For site work, we supply ruggedised tablets and laptops with all-day battery life.
The single-cable desk
Many professional services firms have hot-desking or hybrid setups. We deploy Dell Pro monitors with USB-C hub docking - one cable from the monitor charges your laptop, drives the display, and connects your keyboard, mouse, and wired Ethernet. Walk in, plug in one cable, start working. Walk out, unplug, take your laptop home. No docking stations to buy, no drivers to install, no 'which cable goes where' confusion.
Client collaboration done properly
Sharing large files with clients via email is unprofessional and insecure. We set up SharePoint-based client portals where you can share project files, receive documents, and collaborate - with full audit trails, automatic expiry dates on shared links, and access controls that ensure Client A can never accidentally see Client B's files. It's more secure than email and significantly easier for your clients to use.
Frequently Asked Questions
Common questions from businesses in your sector
Trusted By Local Heroes
Don't just take our word for it.
"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescueπ¦ΈββοΈ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."
Carole Aveson
CAA Administration Services
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Email support@fresh-tech.uk or call 01584 517 234 for urgent help.
