We work with estate agents

IT Support for Estate Agents & Property

Estate agents live on their phones, in their cars, and at viewings. Your IT needs to follow you - not chain you to a desk. From CRM systems and rightmove feeds to multi-branch networking and secure client communication, Fresh Tech provides IT support designed for how modern estate agencies actually operate.

What estate agents deal with

We know your problems

These aren't hypothetical; they're the issues we fix every week.

Mobile Working

Agents are out of the office more than they're in it. They need to access client details, property listings, and their diary from a phone or tablet at a viewing. Slow or unreliable mobile access means missed opportunities and frustrated clients.

CRM Dependency

Your CRM (Alto, Reapit, Dezrez, Vebra) is the backbone of your business. When it's slow, unreliable, or poorly integrated with your portal feeds, it costs you instructions and sales. You need it running perfectly, always.

Multi-Branch Connectivity

Multiple high street branches need to share listings, client data, and communication easily. Each branch needs reliable internet, proper networking, and consistent access to central systems - without expensive dedicated lines to every office.

Client Data Security

You hold sensitive personal data - ID verification documents, financial information, property details. GDPR compliance isn't optional, and a data breach in an estate agency makes local headlines and destroys the trust that drives referrals.

What we do for you

How we solve them

Cloud-First CRM Access

We optimise your network and devices for fast, reliable CRM access - whether cloud-hosted or on-premise. Proper bandwidth management, VPN configuration for remote access, and mobile app deployment so agents have full functionality on the move.

Multi-Branch Networking

Staff get the same fast access to listings and client records whichever branch they walk into, and moving between offices needs no reconfiguring: all your sites are securely linked and run from one place.

Mobile Device Management

Using Microsoft Intune, we manage staff phones and tablets - deploying business apps, enforcing security policies, and enabling remote wipe if a device is lost. Agents get full access; you maintain full control.

GDPR & Data Security

A lost laptop or a misdirected email never becomes the data breach that makes the local paper: encrypted devices, secure sharing for ID documents, email encryption and GDPR-ready retention keep client data locked down.

Questions from estate agents

Specific to your sector

Can you support our specific CRM system?
We support the infrastructure (network, servers, devices) that your CRM runs on. For application-specific issues, we work directly with your CRM vendor. We're experienced with the major estate agency platforms and understand their technical requirements.
How do you handle staff who use personal phones for work?
Microsoft Intune supports BYOD (Bring Your Own Device) policies - we can deploy business apps and enforce security policies on personal phones without seeing personal data. When someone leaves, we wipe only the business data.
We're opening a new branch - can you set it up?
Yes - from internet installation and network setup to workstations, phones, and CRM access. We'll replicate your existing branch setup so staff can transfer between locations without disruption. See our Strategic Projects service.
What about virtual tours and video marketing?
Video files are large and bandwidth-hungry. We ensure your internet connectivity and local network can handle uploading large video files and virtual tour content without grinding everything else to a halt.
Do you provide phone systems for estate agents?
Yes - we deploy cloud phone systems that let agents receive office calls on their mobile, transfer calls between branches, and present a local number to clients regardless of where they're physically located.

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