We work with hospitality
IT Support for Hotels, Pubs & Restaurants
Shropshire, Herefordshire, and Worcestershire are home to some of the UK's finest hospitality businesses - from boutique hotels and country pubs to destination restaurants and tourist attractions. Your guests expect reliable WiFi, fast card payments, and smooth online booking. Behind the scenes, you need reliable EPOS, staff management tools, and PCI-compliant systems. We make it all work.
5+
Staff: typical client size in hospitality
What hospitality deal with
We know your problems
These aren't hypothetical; they're the issues we fix every week.
Guest WiFi Expectations
Guests expect fast, free WiFi everywhere - bedrooms, dining areas, gardens, function rooms. A single domestic router doesn't cut it. Poor WiFi generates bad reviews, and bad reviews cost bookings.
EPOS & Payments
Your EPOS system is the heartbeat of your operation. When it goes down, you can't take orders or payments. It needs reliable networking, proper backup, and fast support - especially on a busy Saturday night.
Staff Turnover
Hospitality has high staff turnover. Every new starter needs system access, every leaver needs removing. Without proper user management, ex-staff retain access to your booking systems, email, and social media accounts.
PCI Compliance
If you take card payments, you need to comply with PCI DSS. This affects your network design, WiFi segmentation, and how payment data flows through your systems. Non-compliance risks fines and losing the ability to accept cards.
What we do for you
How we solve them
Enterprise Guest WiFi
UniFi access points throughout your property - bedrooms, public areas, gardens, function rooms. Separate guest and business networks, captive portal login, and bandwidth management so guests stream without slowing your EPOS.
EPOS Network Design
We design networks that prioritise EPOS traffic and card terminal connectivity. Wired connections for tills, proper failover for payment processing, and network architecture that keeps you trading even when the internet blips.
Simple User Management
Microsoft 365 with Intune lets us add new starters and remove leavers in minutes. Email, Teams, system access, and security policies - all managed centrally so no ex-employee retains access to anything.
PCI Network Segmentation
We separate your payment network from your guest WiFi and back-office systems using VLANs and firewall rules. This satisfies PCI requirements and protects card data from guest-network threats.
Questions from hospitality
Specific to your sector
Other sectors we support