Internet Connectivity
The Right Connection for Your Business.
Your internet connection is the foundation everything else runs on. Microsoft 365, VoIP phones, cloud applications, video calls - they all need reliable bandwidth. We source, project-manage, and support business internet connections from multiple providers, negotiating on your behalf so you get the right product at the right price. No sitting on hold with BT.
Why Choose Fresh Tech?
- No long-term tie-ins required
- Local engineers, rapid response
- Proactive monitoring included
The Problem
Your broadband is slow, unreliable, or can't handle the demands of modern cloud-based working. You're paying too much for too little, or you don't know what options are available at your premises.
The Fresh Tech Fix
We assess your actual bandwidth needs, survey available options at your address, negotiate with providers, and project-manage the installation. We handle the technical handover and configure your network to make the most of your new connection.
Service Features
What's included in the package.
FTTP & Leased Lines
Fibre options for every budget.
We source FTTP (Fibre to the Premises) and dedicated leased line connections. FTTP offers excellent speeds at consumer-like prices. Leased lines provide guaranteed symmetric bandwidth and an SLA - essential for businesses that can't tolerate downtime.
4G/5G Backup
Failover that keeps you connected.
When your main broadband fails, a 4G/5G backup connection keeps critical services running. We configure automatic failover so your team may not even notice the switch. Essential for businesses relying on cloud applications and VoIP.
Multi-Provider Sourcing
We're not tied to any one provider.
We source from BT, Virgin, CityFibre, Openreach alternatives, and specialist providers. We compare options at your specific address and recommend the best value for your needs - not the product that earns us the biggest commission.
Installation Management
We handle the entire process.
From initial survey through wayleave agreements, installation scheduling, and technical handover - we manage the whole project. We liaise with the provider, coordinate access, and configure your network equipment when the circuit goes live.
Rural Connectivity
Many businesses in Shropshire, Herefordshire, and Powys struggle with poor broadband. We know which alternative providers serve rural areas and which technologies (FTTP, fixed wireless, bonded lines) work best for your location.
Bandwidth Planning
We calculate your actual bandwidth requirements based on your team size, cloud applications, and usage patterns. No guessing - just the right connection for your needs.
SD-WAN for Multiple Sites
For businesses with multiple locations, SD-WAN technology combines multiple internet connections into a single, managed network. Traffic is intelligently routed for performance, with automatic failover between connections.
Common Questions
Specific answers about this service.
Our standard helpdesk is open 9:00 AM to 5:00 PM, Monday to Friday (closed weekends & bank holidays). Our monitoring runs 24/7 so we catch critical issues even outside hours. If you need guaranteed out-of-hours cover, talk to us about our premium options.
Yes. Our 'Managed Onsite' plans include unlimited onsite visits for issues that can't be fixed remotely. We love seeing our clients face-to-face!
We primarily support businesses in Shropshire, Herefordshire, Worcestershire, and Powys. Our main hubs are Ludlow, Shrewsbury, Hereford, and Telford.
You can call our helpdesk directly, email, or log a ticket through our client portal. Most clients prefer to call or email - we respond to both quickly.
We typically work with businesses between 5 and 100 employees. Smaller than 5 is often better served by ad-hoc support. Larger than 100 often has in-house IT and may need us for specific projects.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
ā Trusted by local businesses for over 10 years
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Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.