We work with accountants
IT Support for Accountancy Practices
Tax deadlines don't move when your IT does. Whether it's a Sage 50 crash at 7pm in January, a CCH integration that stopped syncing, or a client portal that needs to handle bank-level confidentiality, your IT needs to disappear quietly into the background so your team can focus on clients. Fresh Tech supports accountancy practices with 5–50 staff across Shropshire, Herefordshire and the Welsh Borders, and we know the software you actually use.
5+
Staff: typical client size in accountants
What accountants deal with
We know your problems
These aren't hypothetical; they're the issues we fix every week.
Data Security
Client financial records - payroll, tax returns, bank details - require the highest levels of protection. A single breach could trigger ICO investigation, professional sanctions, and the kind of reputational damage that closes practices. Most accountancy breaches start with a phishing email or a lost laptop without encryption.
Software Integration
Sage 50, Sage Business Cloud, Xero, QuickBooks, CCH, IRIS, TaxCalc - your systems need to work together properly. When your practice management software doesn't sync properly with Microsoft 365 or your client portal, it creates double-entry and wasted time during your busiest periods.
Remote & Hybrid Working
Staff working from home need secure access to practice systems and client data without compromising security. VPNs are clunky, consumer cloud storage is non-compliant, and personal devices without management create invisible risk. You need proper remote access that satisfies both your team and your insurers.
Compliance Pressure
GDPR, Anti-Money Laundering regulations, ICAEW/ACCA professional body requirements, and increasingly Making Tax Digital - all demand proper IT controls, audit trails, and documented policies. Many practices only discover gaps when their PI insurer asks awkward questions or a client audit raises concerns.
What we do for you
How we solve them
Secure Client Portals
Replace email attachments with encrypted SharePoint-based file sharing that clients actually find easy to use. Clients upload documents securely, you review them in place, and there's a full audit trail of who accessed what and when. We configure permissions per client so there's zero risk of cross-contamination between client files.
Practice Software Expertise
We support Sage 50, Sage Business Cloud, Xero, CCH, IRIS, TaxCalc, and integrate them with Microsoft 365. When your cloud-hosted Sage instance slows down or your CCH integration stops syncing contacts, we fix it - because we've seen these issues across dozens of practices and know the solutions.
Cyber Essentials Certification
We help you achieve and maintain Cyber Essentials certification - increasingly required by clients, insurers, and professional bodies. Every Fresh Tech client to date has passed Cyber Essentials first time, typically within 2-4 weeks, and the free cyber insurance that comes with certification can meaningfully reduce your PI premiums.
Disaster Recovery
Immutable, ransomware-proof backups ensure you can recover from ransomware without paying criminals and without losing client data. We back up your Microsoft 365 data (which Microsoft does NOT fully protect by default), your Sage databases, and your local files - with regular tested restores so you know recovery actually works.
Questions from accountants
Specific to your sector
Other sectors we support