Cloud & Digital Transformation

Work Securely From Anywhere.

The dusty server in the corner is a liability. We specialise in migrating businesses to the modern Microsoft Cloud (learn about cloud vs on-premise). Using SharePoint, OneDrive, and Teams, we enable your staff to collaborate on documents in real-time, from any device, without VPN headaches. We secure this access using Conditional Access policies.

Get Started

Why Choose Fresh Tech?

No long-term tie-ins required
Local engineers, rapid response
Proactive monitoring included

Lifecycle of a Ticket

From "Oh no!" to "All fixed!" in record time.

You Log It

Email, Portal, or Phone. We pick it up instantly.

We Triage It

Within 15 mins, an engineer is assigned and investigating.

Remote Fix

90% of issues are fixed remotely via screen share.

Onsite Backup

If it's hardware, we deploy an engineer to your office.

The Problem

Legacy file servers are expensive to maintain, hard to back up, and impossible to access securely when working from home without clunky VPNs.

The Fresh Tech Fix

We migrate your files to SharePoint. We configure permissions, set up auto-saving, and train your team. We also decommission your old server, saving you electricity and maintenance costs.

Service Features

What's included in the package.

SharePoint Migration

Your files, in the cloud.

We handle the entire migration project. We move your data, set up permissions, and ensure your folder structure makes sense for a modern team. Perfect for Legal or Engineering firms with complex file structures.

Teams Phone

Ditch the desk phone.

Make and receive landline calls directly from Microsoft Teams. It works on your mobile, laptop, and desk. Perfect for hybrid working.

Server Retirement

Stop buying hardware.

By moving to Azure AD (Entra ID) and SharePoint, you can often remove the need for a physical domain controller entirely.

Live Co-Authoring

No more 'Read Only' messages. Two people can work on the same Excel sheet at the same time, seeing each other's changes live.

Version Control

Accidentally deleted a paragraph? SharePoint automatically keeps 500 versions of every document. Roll back instantly.

Secure Sharing

Stop emailing attachments. Send a secure link to a client that expires in 7 days. You keep control of the data.

Is Your Team Ready for Remote Work?

Take our 2-minute assessment to find out if your IT supports flexible working.

Can Your Team Work From Anywhere?

Find out in 2 minutes with our Remote Work Readiness Check.

Whether it's working from home, a client site, or during an office emergency — modern businesses need flexibility. Find out if your IT setup supports it.

Cloud Access

Security

Collaboration

Common Questions

Specific answers about this service.

Our standard helpdesk is open 9:00 AM to 5:00 PM, Monday to Friday (Closed Weekends & Bank Holidays). We offer extended hours and 24/7 emergency support for Elite clients.

Yes. Our 'Managed Onsite' plans include unlimited onsite visits for issues that can't be fixed remotely. We love seeing our clients face-to-face!

We primarily support businesses in Shropshire, Herefordshire, Worcestershire, and Powys. Our main hubs are Ludlow, Shrewsbury, Hereford, and Telford.

You can call our helpdesk directly, email, or log a ticket through our client portal. Most clients prefer to call or email - we respond to both quickly.

We typically work with businesses between 5 and 100 employees. Smaller than 5 is often better served by ad-hoc support. Larger than 100 often has in-house IT and may need us for specific projects.

Signal for Help

Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).

✓ Trusted by local businesses for over 10 years

Thinking of switching providers? See how easy it is

Call The Batphone

01584 517 234

Email HQ

Face-to-Face

Send a Signal

Step 1 of 3

Existing Client?

Email support@fresh-tech.uk or call 01584 517 234 for urgent help.