We work with manufacturing & engineering
IT Support for Manufacturing & Engineering
Manufacturing businesses can't afford IT that fails. Every minute an ERP system is down, trucks can't be dispatched. Every hour a CNC machine sits idle waiting for a file, your production schedule slips. You need IT support that understands shop floor environments, integrates office systems with production, and keeps everything running during shifts - not just 9-to-5. Fresh Tech supports manufacturers and engineering firms across the Midlands with 10-200 staff.
10+
Staff: typical client size in manufacturing & engineering
What manufacturing & engineering deal with
We know your problems
These aren't hypothetical; they're the issues we fix every week.
Production Continuity
IT failures that stop production lines cost thousands per hour - and the knock-on effects ripple through your delivery schedule for days. Consumer-grade routers drop connections to your ERP mid-transaction. Unmonitored servers fill their disks overnight and crash before the morning shift arrives. You need proactive monitoring that catches issues before they stop production, not reactive firefighting after the damage is done.
Shop Floor Networking
Automated machinery, barcode scanners, IoT sensors, and production terminals all need reliable network connectivity - but metal racking, thick walls, and electromagnetic interference from heavy machinery create WiFi dead zones that cause scanners to drop out and data to lag. Standard office networking equipment isn't designed for industrial environments.
Business Management Systems
Sage 200, SAP Business One, Epicor, SYSPRO - your business runs on these systems and they must work reliably. When your ERP is slow, stock counts are wrong, or your MRP run takes 4 hours instead of 40 minutes, production planning becomes guesswork. These systems need properly specced servers, optimised databases, and proactive maintenance.
Supply Chain Security
Tier 1 customers - particularly in defence, aerospace, automotive, and food - increasingly demand Cyber Essentials certification and security questionnaires from their suppliers. Losing a major contract because you can't demonstrate basic cybersecurity isn't a hypothetical risk; we've seen it happen to firms in this region.
What we do for you
How we solve them
Industrial Network Design
We design and install Ubiquiti UniFi networks that work in industrial environments - high-density WiFi with access points rated for dust and temperature extremes, PoE switches in comms cabinets, and proper VLAN segmentation that keeps shop floor devices isolated from your office network. Your CNC machines can communicate without exposing your accounts system to risk.
ERP & Business Software Support
We support the infrastructure running Sage 200, SAP Business One, Epicor, and similar systems - server performance tuning, database optimisation, backup scheduling, and the Windows Server environment they depend on. When your MRP run is taking too long or your stock module is lagging, we diagnose whether it's a hardware bottleneck, a network issue, or a database that needs maintenance.
CAD/CAM Workstations
We spec and supply Dell Pro Max (formerly Precision) workstations with ISV-certified NVIDIA RTX Pro GPUs, correctly configured for SolidWorks, AutoCAD, Inventor, Revit, and similar engineering software. We match the processor, GPU, and memory to your actual workload so your engineers aren't waiting for renders or struggling with large assemblies.
Supply Chain Compliance
Cyber Essentials certification and security documentation that satisfies major customer audits. We handle the technical implementation - patching, access control, firewall configuration, device management - and guide you through the assessment. Every Fresh Tech client to date has passed first time, so you won't lose a contract because of a failed audit.
Questions from manufacturing & engineering
Specific to your sector
Other sectors we support