Do you support shop floor systems?

We support the IT infrastructure that connects to production - networks, servers, workstations. For machine programming and automation-specific support, we work alongside your equipment suppliers.

Can you support design software?

Yes - we spec and support workstations for SolidWorks, AutoCAD, Inventor, and similar software. We understand the graphics card and memory requirements of engineering applications.

What about our Sage/SAP system?

We support the servers and infrastructure running Sage, SAP, Epicor, and similar systems. For help within the application itself, we coordinate with your software vendor or implementation partner.

How do you handle shift patterns?

Our monitoring runs 24/7 as standard, catching critical issues even during night shifts. Standard helpdesk is business hours, but if you need guaranteed out-of-hours engineer support, talk to us about premium options for shift-based operations.

Do manufacturers need Cyber Essentials?

Increasingly yes - especially if you're in a supply chain for defence, aerospace, automotive, or other regulated industries. Major OEMs are demanding it from their suppliers.

IT Support for Manufacturing & Engineering

Manufacturing businesses need IT that keeps production running. Downtime costs money - every minute an automated machine sits idle or your Sage system crashes affects your bottom line. Fresh Tech supports manufacturers across the Midlands with 10-200 staff.

Designed for businesses with 10+ staff who value technology as a business enabler.

Book a Site Visit Call 01584 517 234

The IT Challenges You Face

We understand the specific technology pressures in your sector

Production Continuity

IT failures that stop production lines cost thousands per hour. You need proactive support, not reactive firefighting.

Shop Floor Integration

Automated machinery and production systems need to connect to your office network securely.

Business Management Systems

Sage, SAP Business One, Epicor - your business runs on these systems. They must work reliably.

Supply Chain Requirements

Tier 1 customers increasingly demand Cyber Essentials and security certifications from suppliers.

How Fresh Tech Helps

Practical solutions designed for your industry

Industrial Network Design

Proper segmentation between office IT and production systems. Security without affecting operations.

Business Software Support

We support Sage 200, SAP Business One, Epicor, and integrate with Microsoft 365 and production systems.

CAD/CAM Workstations

Spec'd correctly for SolidWorks, AutoCAD, and other engineering software. GPU-intensive workloads handled properly.

Supply Chain Compliance

Cyber Essentials certification and security documentation that satisfies major customer audits.

We understand manufacturing. Production can't stop for IT maintenance. Shift patterns mean support isn't just 9-5. And your IT person - if you have one - is often stretched thin between keeping things running and strategic projects.

Our Managed IT Support gives you a full IT department without the overhead. We handle the day-to-day so your technical staff can focus on engineering and production.

Frequently Asked Questions

Common questions from businesses in your sector

Ready to Talk?

Let's discuss how we can support your business

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Trusted By Local Heroes

Don't just take our word for it.

"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸‍♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."

Carole Aveson

CAA Administration Services