One number. Everything included.
A flat per-user monthly fee. No setup costs, no time-and-materials, no "that's out of scope" emails. Most things your current IT company charges extra for are already in the price.
Choose your level of cover
All three include the same core service and the same named engineers. The difference is depth of cover and onsite availability.
The foundation. On all three tiers.
These aren't optional add-ons. They're the floor: what every client gets on Standard, Plus, and Premium. Most national IT providers charge separately for at least four of these.
Same SLA on every plan
Response and resolution targets are identical on Standard, Plus, and Premium. What Premium buys you is queue position within the same priority: first-touch privilege, not faster SLA. We think that's the honest way to sell it.
For users who only need Microsoft 365 admin (provisioning, password resets, MFA, mailboxes, distribution lists, Teams/SharePoint membership): no device, app or onsite support.
Includes Huntress identity threat detection. Best for board members, contractors, or occasional users on an otherwise managed account.
M365 licences are invoiced separately at standard Microsoft rates. We resell them as a Microsoft Cloud Solution Provider (CSP): no markup, no resale margin.
You see exactly what Microsoft charges, on your bill. Need a Premium vs Standard sanity-check? See our Business Premium comparison.
Most clients pay £25–40/year through retail registrars like GoDaddy or 123-reg for a domain that costs us £8–12 wholesale. Including standard renewals in your plan saves you that money, gives us proper DNS control to keep your email secure, and means you've got one less annual admin task to remember.
Premium TLDs (.io, .ai, .agency, .london) and short/aftermarket domains are billed at cost: no markup, no surprises. Your domain stays registered in your name. If you ever leave, it goes with you.
Compare the real cost
Most businesses compare us to other IT companies. The sharper comparison is against the alternatives.
The three blockers. Addressed.
Not sure what you're paying for?
Send us your current IT invoice. We'll give you an honest breakdown of what you're paying for, what's missing, and what a fair price looks like. even if we're not the right option.
PDF invoices only · Handled securely · No sales calls · Genuinely no obligation
20 minutes. That's all it takes.
Tell us your setup. We'll give you an exact price and tell you honestly whether we're a fit.
Book a 20-min call →