ATS & CRM Performance
Your Applicant Tracking System (Bullhorn, Vincere, Mercury, JobAdder) is your revenue engine. When it's slow, when searches lag, when LinkedIn integration drops - your consultants lose momentum and candidates go cold.
We work with recruitment
IT Support for Recruitment Agencies
Recruitment is a fast-paced, relationship-driven business where speed wins. The first agency to submit a quality candidate wins the fee. Your IT should accelerate your workflow - not slow it down. From ATS systems and LinkedIn integration to GDPR-compliant candidate data management and remote interviewing, Fresh Tech provides IT support that helps recruitment agencies place faster.
What recruitment deal with
We know your problems
These aren't hypothetical; they're the issues we fix every week.
Candidate Data (GDPR)
You hold thousands of CVs containing personal data - addresses, salaries, career history, sometimes health information for regulated roles. GDPR requires explicit consent, data minimisation, and the right to erasure. Non-compliance means ICO fines and reputational damage.
Remote & Hybrid Teams
Modern recruitment agencies have consultants working from home, shared offices, and client sites. They need full access to ATS, email, and phone systems from anywhere - with the same speed and reliability as the office.
Candidate Communication
Consultants live in their inbox and on their phones. Email delivery issues, Teams call quality, VoIP reliability - any friction in communication means candidates and clients experience a slower, less professional service.
What we do for you
How we solve them
ATS-Optimised Infrastructure
We configure your network and devices for optimal ATS performance - proper bandwidth allocation, browser optimisation, and connectivity that keeps your system responsive even during peak activity.
GDPR Compliance Toolkit
You can prove candidate data is handled properly, so an ICO complaint or a client audit holds no fear: automated retention, consent tracking, secure CV storage and access controls, all documented.
Teams for Interviews
Candidates and clients get a polished first impression on every video call: clear picture and audio, branded invitations, optional recording (with consent) and a connection that does not drop halfway through the interview.
Cloud Phone System
VoIP phone system that follows your consultants anywhere. Make and receive calls from the office number on their mobile or laptop. Call recording for compliance, hunt groups for team coverage.
Questions from recruitment
Specific to your sector
Can you support Bullhorn/Vincere/our specific ATS?+
We support the infrastructure - network, devices, connectivity - that your ATS runs on. For application-specific issues, we liaise with your ATS vendor. We're experienced with the major recruitment platforms and understand their technical requirements.
How do we handle GDPR when we have 10,000 old CVs?+
We help you implement a practical data retention policy. This typically involves: reviewing what you have, setting automated retention periods in your ATS, configuring Microsoft 365 data lifecycle policies, and establishing a process for handling subject access requests. It's manageable when done systematically.
We're growing fast - can you scale with us?+
Yes - adding new consultants is straightforward. We provision Microsoft 365 licences, configure devices (often shipped directly to home workers via Autopilot), and deploy your ATS access. A new starter can be fully operational within hours of receiving their laptop.
Do you provide phone systems for recruitment?+
Yes. We deploy cloud phone systems (Yeastar Cloud PBX, Teams Voice, or a hosted platform) that let consultants make and receive calls from their office number on any device. We recommend app-based calling so consultants can work from anywhere without desk phones. Call recording for compliance, hunt groups for team coverage, and the ability to present your office number from a mobile.
What about overseas recruitment or international offices?+
Microsoft 365 works globally. For international offices, we configure regional compliance settings, multi-timezone Teams scheduling, and local phone numbers via cloud telephony. Your systems work consistently regardless of where your consultants are based.