Can you support Bullhorn/Vincere/our specific ATS?

We support the infrastructure - network, devices, connectivity - that your ATS runs on. For application-specific issues, we liaise with your ATS vendor. We're experienced with the major recruitment platforms and understand their technical requirements.

How do we handle GDPR when we have 10,000 old CVs?

We help you implement a practical data retention policy. This typically involves: reviewing what you have, setting automated retention periods in your ATS, configuring Microsoft 365 data lifecycle policies, and establishing a process for handling subject access requests. It's manageable when done systematically.

We're growing fast - can you scale with us?

Yes - adding new consultants is straightforward. We provision Microsoft 365 licences, configure devices (often shipped directly to home workers via Autopilot), and deploy your ATS access. A new starter can be fully operational within hours of receiving their laptop.

Do you provide phone systems for recruitment?

Yes. We deploy cloud phone systems (Yeastar Cloud PBX, Teams Voice, or a hosted platform) that let consultants make and receive calls from their office number on any device. We recommend app-based calling so consultants can work from anywhere without desk phones. Call recording for compliance, hunt groups for team coverage, and the ability to present your office number from a mobile.

What about overseas recruitment or international offices?

Microsoft 365 works globally. For international offices, we configure regional compliance settings, multi-timezone Teams scheduling, and local phone numbers via cloud telephony. Your systems work consistently regardless of where your consultants are based.

IT Support for Recruitment Agencies

Recruitment is a fast-paced, relationship-driven business where speed wins. The first agency to submit a quality candidate wins the fee. Your IT should accelerate your workflow - not slow it down. From ATS systems and LinkedIn integration to GDPR-compliant candidate data management and remote interviewing, Fresh Tech provides IT support that helps recruitment agencies place faster.

Designed for businesses with 5+ staff who value technology as a business enabler.

Get IT That Helps You Place Faster Call 01584 517 234

The IT Challenges You Face

We understand the specific technology pressures in your sector

ATS & CRM Performance

Your Applicant Tracking System (Bullhorn, Vincere, Mercury, JobAdder) is your revenue engine. When it's slow, when searches lag, when LinkedIn integration drops - your consultants lose momentum and candidates go cold.

Candidate Data (GDPR)

You hold thousands of CVs containing personal data - addresses, salaries, career history, sometimes health information for regulated roles. GDPR requires explicit consent, data minimisation, and the right to erasure. Non-compliance means ICO fines and reputational damage.

Remote & Hybrid Teams

Modern recruitment agencies have consultants working from home, shared offices, and client sites. They need full access to ATS, email, and phone systems from anywhere - with the same speed and reliability as the office.

Candidate Communication

Consultants live in their inbox and on their phones. Email delivery issues, Teams call quality, VoIP reliability - any friction in communication means candidates and clients experience a slower, less professional service.

How Fresh Tech Helps

Practical solutions designed for your industry

ATS-Optimised Infrastructure

We configure your network and devices for optimal ATS performance - proper bandwidth allocation, browser optimisation, and connectivity that keeps your system responsive even during peak activity.

GDPR Compliance Toolkit

Automated data retention policies, consent management, secure CV storage, and proper access controls. We help you demonstrate GDPR compliance with documented policies and technical controls.

Teams for Interviews

Microsoft Teams configured for professional video interviews - with proper audio/video quality, branded meeting invitations, recording capability (with consent), and reliable connectivity.

Cloud Phone System

VoIP phone system that follows your consultants anywhere. Make and receive calls from the office number on their mobile or laptop. Call recording for compliance, hunt groups for team coverage.

Why Recruitment IT Needs to Be Fast

In recruitment, time literally is money. A slow CRM search means a competitor submits the candidate first. A dropped Teams call during a client briefing damages your credibility. An email that lands in spam means a candidate never sees your opportunity.

We work with recruitment agencies who understand that their IT is a revenue enabler, not just an overhead. Our managed IT support is designed to eliminate the friction that costs you placements.

ATS & CRM - The Heart of Your Business

Whether you use Bullhorn, Vincere, Mercury, JobAdder, or another ATS, we ensure your infrastructure supports it perfectly. Cloud-hosted ATS systems need reliable internet and browser optimisation. On-premise systems need proper server maintenance and backup.

We also ensure your LinkedIn Recruiter integration works smoothly - proper browser configuration, extension management, and connectivity that keeps the InMail flowing.

GDPR for Recruitment - Practical Compliance

Recruitment agencies process large volumes of personal data, often from candidates who applied years ago for a different role. GDPR requires:

Consent - Candidates must actively agree to you holding their data, and for each specific purpose
Data minimisation - Only keep what you need, for as long as you need it
Right to erasure - Candidates can request deletion, and you must comply promptly
Data security - CVs and personal data must be stored securely with proper access controls

We configure your Microsoft 365 environment with retention policies, access controls, and secure file storage that makes GDPR compliance manageable rather than overwhelming.

Scaling Up and Down

Recruitment is cyclical. You might have 5 consultants in January and 15 by September. Our per-user licensing and managed support model scales with you - add a user when you hire, remove them when you don't. No wasted licences, no long-term commitments on headcount you might not keep.

Contractor & Temp Desk IT

If you operate a temp or contractor desk, your IT needs extend beyond your own team. Timesheet portals, contractor self-service, payroll integration - we ensure these systems work reliably and securely.

Frequently Asked Questions

Common questions from businesses in your sector

Ready to Talk?

Let's discuss how we can support your business

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Don't just take our word for it.

"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸‍♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."

Carole Aveson

CAA Administration Services