Hardware Procurement
Dell Premier Partners: Enterprise Gear, Local Service.
Stop buying laptops from the high street. As Dell Premier Partners, we supply business-grade hardware from the Dell Pro lines (Latitude, OptiPlex, Precision) that is built to last. Crucially, we use Intune & Autopilot to ship laptops directly to your remote staff. They open the box, sign in, and the laptop builds itself securely. For business networking, we deploy Ubiquiti UniFi solutions for superior performance and management.
Why Choose Fresh Tech?
- No long-term tie-ins required
- Local engineers, rapid response
- Proactive monitoring included
The Procurement Process
From order to desk in 4 simple steps.
Quote & Order
You confirm the spec. We place the order with Dell.
Intune Prep
We configure your software profile in the cloud.
Delivery
Secure courier delivery to your office or home.
Power Up
User logs in. Apps install automatically. Ready to work.
The Problem
Buying 'consumer' laptops often means flimsy hinges, 'Home' editions of Windows that can't connect to servers, and bloatware that slows you down day one. Running end-of-life devices also creates security gaps.
The Fresh Tech Fix
We supply Dell Pro hardware. These are metal-chassis, high-performance machines designed to run 8+ hours a day for 5 years.
Service Features
What's included in the package.
Ubiquiti UniFi Networks
Enterprise WiFi & Switching.
We use Ubiquiti for networking. The unified dashboard allows us to troubleshoot WiFi issues remotely, automate firmware updates, and monitor network health without expensive site visits. It offers incredible performance for the price. (See Strategic Projects for installation).
Extended Onsite Warranty
5-Year coverage as standard.
Most shop-bought laptops have a 1-year warranty. We provide 5-Year Extended Onsite Warranty. If it breaks in Year 4, Dell comes to you to fix it the next working day.
Zero Touch Deployment
Intune configuration out of the box.
Using Microsoft 365 Business Premium (Intune), we configure the laptop before it even arrives. Your staff just log in, and their email, WiFi, and software installs automatically. This is a core part of our Managed IT Support.
Lifecycle Management
We handle recycling & data wiping.
When it's time to upgrade, we take your old kit away. We securely wipe the hard drives to GDPR standards (as recommended by Cyber Security best practice) and recycle the components responsibly.
Dell Latitude (Office)
Perfect for general office tasks. Lightweight, robust, and reliable. Ideal for sales, admin, and management.
Dell Precision (CAD)
Precision workstations for CAD/CAM and heavy data processing. Certified ISV drivers ensure your engineering apps run perfectly.
Ubiquiti UniFi
A software-defined network. We can see exactly which device is hogging the bandwidth and fix it remotely.
Common Questions
Specific answers about this service.
We fix connectivity issues (e.g., getting it on the network). For hardware faults, we liaise with the manufacturer or your managed print provider on your behalf.
We have a standard 1-hour response SLA for critical issues, but our average is under 15 minutes.
Yes. We support mixed Windows/Mac environments. Most of our clients are Windows-based, but we're comfortable with Apple devices too.
Yes. We can spec, source, and set up new hardware. Devices arrive ready to use - just log in and start working.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
ā Trusted by local businesses for over 10 years
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Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.