IT Support for Worcestershire Businesses

Worcestershire is a county of contrasts

Worcestershire packs a lot into one county. You've got the busy city of Worcester, the engineering and carpet trade in Kidderminster, growing tech and manufacturing in Redditch and Bromsgrove, and the soft farmland of the Vale of Evesham. Tourism thrives around the Malvern Hills and along the river. Each area has different IT needs.

We support firms across all of these places. Solicitors, accountants, dental practices, food producers, charities, and small manufacturers all sit on our books. We adapt to what your team actually does each day.

What you get with our managed IT support

Our Managed IT Support is built around three simple ideas. First, your team should be able to call as often as they need. So we offer unlimited helpdesk with no ticket cap. Second, problems are cheaper to prevent than to fix. So we watch your network around the clock and patch quietly in the background. Third, you should know what you pay. So we publish our pricing and skip the long contracts.

Most issues are sorted within minutes through our remote tools. When kit needs hands-on work that cannot be done remotely, we can arrange an onsite visit, billed separately.

A near neighbour, not a distant call centre

We're based in Ludlow, just up the A49. That puts us within easy reach of Kidderminster, Worcester, Malvern, and Bromsgrove. We're not a faceless helpdesk in another city. You speak to the same small team each time, and they get to know your setup.

Rural broadband, sorted

Worcestershire has plenty of pretty villages with shaky broadband. We fit Starlink, set up 4G or 5G failover, and bond lines together when needed. The Internet Connectivity service keeps you online when the main line wobbles.

We also supply Dell Pro laptops and desktops through our hardware service at fair prices, with five-year onsite warranties. If you want a second opinion on your current IT, book a free health check.