Do you understand SRA requirements?

Yes - we're familiar with the SRA's technology and data protection guidance, including their expectations around cybersecurity, business continuity, and information management. We ensure your IT setup meets regulatory expectations and can help you document your controls for compliance purposes.

Can you support LEAP and other case management systems?

Yes - we support LEAP, Clio, Actionstep, PracticePanther, and several legacy systems. We handle cloud migration, Outlook integration, document assembly troubleshooting, and the infrastructure these systems depend on.

What about conveyancing fraud prevention?

We implement multiple layers of protection: email encryption, external email banners, forwarding rule monitoring, impossible travel alerts, and Conditional Access policies. We also provide staff awareness training specifically targeting the social engineering tactics used against law firms.

How do you handle court deadlines?

We understand that filing deadlines are absolute. Our support is designed around ensuring your systems work when you need them most - not just 9-5 on normal days. We proactively monitor so issues are caught before they affect your fee earners.

Do law firms need Cyber Essentials?

Many insurers and clients now require it. The SRA increasingly expects it as part of basic competence. We provide certification through our Cyber Essentials service with a guaranteed pass - most firms complete the process in 2-4 weeks.

IT Support for Law Firms & Solicitors

Law firms handle the most sensitive client matters imaginable - property transactions, family disputes, criminal defence, wills, and corporate deals. A data breach doesn't just damage your reputation; it can end careers, trigger SRA sanctions, and destroy the client trust that took decades to build. Fresh Tech provides IT support designed around the unique demands of legal practice for firms with 5-100 staff, understanding that every minute of downtime is directly lost billable time.

Designed for businesses with 5+ staff who value technology as a business enabler.

Schedule a Confidential Discussion Call 01584 517 234

The IT Challenges You Face

We understand the specific technology pressures in your sector

SRA Compliance

The Solicitors Regulation Authority has specific requirements for data protection, business continuity, and information security. Their guidance on cybersecurity is increasingly prescriptive, and firms that can't demonstrate proper controls face regulatory action. It's no longer enough to say 'we have antivirus' - the SRA expects documented policies, encryption, and incident response plans.

Case Management Systems

LEAP, Clio, Actionstep, PracticePanther - your case management system is the heart of your practice. When it runs slowly, loses sync with Outlook, or won't generate documents properly, your fee earners grind to a halt. These systems need reliable infrastructure, proper backups, and someone who understands their quirks.

Client Confidentiality

Legal professional privilege means communications must be absolutely protected. One misdirected email, one compromised mailbox, one unencrypted laptop left on a train - and privileged client material is exposed. Conveyancing fraud alone costs UK buyers millions each year, often starting with a compromised solicitor email account.

Remote Fee Earners

Partners and associates increasingly work from home, from court, or between offices. They need secure, reliable access to case files, emails, and management systems from any location - without the frustration of VPNs dropping, files not syncing, or printers refusing to cooperate. Poor remote IT directly reduces billable hours.

How Fresh Tech Helps

Practical solutions designed for your industry

Case Management Expertise

We support LEAP, Clio, Actionstep, and legacy systems including their integration with Outlook, document management, and accounting modules. When LEAP's document assembly throws an error or Clio's timer stops syncing, we know where to look - because we support these systems across multiple firms.

SRA-Ready Security

[Conditional Access](/technology/conditional-access), email encryption, device management, and comprehensive audit trails that satisfy SRA expectations. We implement the technical controls that underpin your information security policies, and we can help you write those policies too. Our [Cyber Essentials](/services/cyber-essentials) certification service gives you a recognised standard to point to.

Conveyancing Fraud Protection

We implement email encryption, banner warnings on external emails, and staff awareness training specifically targeting the bank diversion and conveyancing fraud tactics that cost law firms millions. We configure [Microsoft 365](/microsoft-business-premium) to flag suspicious forwarding rules that fraudsters use to intercept completion statements.

Business Continuity

[Disaster recovery](/services/backup-disaster-recovery) that meets SRA requirements - your practice can operate even if your office can't. Immutable backups protect against ransomware, and our tested recovery procedures mean you know exactly how quickly you'd be back online. The SRA expects you to have this documented.

Legal work demands precision - and so should your IT

We understand that every minute of downtime is lost billable time. When a partner can't access a case file from home, when document assembly fails before a court deadline, when the completion call drops because the internet is unreliable - these aren't minor annoyances, they're revenue lost and client trust damaged.

The firms we support

We work with law firms across Shropshire, Herefordshire, and Worcestershire - from high street practices with 5 fee earners to specialist boutiques and multi-office firms. Whether you're running LEAP in the cloud, maintaining a legacy Practice Management System, or mid-migration between the two, we have the experience to support you.

Why law firms choose us over generic IT companies

Most IT companies don't understand legal practice. They don't know what SRA compliance means in practical terms. They don't understand why a conveyancing completion can't be delayed because the printer isn't working. They don't appreciate that court filing deadlines are absolute, not 'we'll fix it first thing Monday'.

We do. We prioritise support for fee earners during critical windows. We know that 'the server is slow' during a Friday afternoon completion means someone isn't getting the keys to their new house. That urgency drives everything we do.

Conveyancing fraud - the threat most firms underestimate

Email interception attacks specifically target solicitors' firms because they handle large property transactions. Criminals compromise a solicitor's email account (or a client's), monitor for completion dates, then send convincing emails redirecting funds to fraudulent accounts. We configure your Microsoft 365 environment with specific protections: impossible travel detection, forwarding rule alerts, external email banners, and Conditional Access policies that make account compromise significantly harder.

Secure remote working that actually works

Your fee earners shouldn't need a PhD in IT to work from home. With Microsoft 365 Business Premium properly configured, they log in once and have full access to email, case files, and applications - from any device, with enterprise-grade security running invisibly in the background. We set up Conditional Access so only managed, compliant devices can access client data.

Frequently Asked Questions

Common questions from businesses in your sector

Ready to Talk?

Let's discuss how we can support your business

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Trusted By Local Heroes

Don't just take our word for it.

"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸‍♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."

Carole Aveson

CAA Administration Services