Backup & Disaster Recovery
Your Data, Protected. Your Business, Resilient.
Ransomware, hardware failure, or human error can wipe out years of work in seconds. We build layered backup strategies that ensure your critical data is always recoverable. Using Microsoft 365's built-in features combined with enterprise-grade backup solutions, we create a safety net that lets you recover from any disaster—fast.
Why Choose Fresh Tech?
- No long-term tie-ins required
- Local engineers, rapid response
- Proactive monitoring included
The Cost of "It'll Be Fine"
Calculate how much downtime actually costs your business vs. the cost of preventing it.
Estimated Incident Cost
Includes lost revenue and wasted staff wages. Does not include reputation damage or fines.
Monthly Investment
From £350
Total for 10 staff
Hourly Cost
From £2.19
/hr for full support team
Includes tools, redundancy, and employment costs you'd pay hiring internally.
Data Source: Based on UK SMB averages. Beaming's recent study indicates UK businesses lost £3.7bn to downtime in 2023, with the average internet outage costing small businesses £742 in lost productivity alone.
The Problem
Many businesses assume their cloud data is automatically backed up. It's not. Microsoft 365 has limited retention, and a deleted file or compromised account can mean permanent data loss.
The Fresh Tech Fix
We implement the 3-2-1 backup rule: 3 copies of your data, on 2 different media types, with 1 stored offsite. We automate everything and test restores regularly so you're never caught out.
Service Features
What's included in the package.
Microsoft 365 Backup
Protect your cloud data.
Read MoreImmutable Backups
Ransomware-proof storage.
Read MoreRapid Recovery
Hours, not days.
Read MoreBusiness Continuity Planning
Know your RTO and RPO.
Read MoreThe 3-2-1 Rule
3 copies of data, 2 different storage types, 1 offsite. This simple rule protects against hardware failure, theft, and natural disasters.
Tested Restores
A backup is worthless if it doesn't restore. We run quarterly test restores and provide you with a report proving your data is recoverable.
Air-Gapped Protection
For maximum security, we can implement air-gapped backups that are physically disconnected from your network—untouchable by hackers.
How Confident Are You in Your Backups?
Would your business survive if your server failed tomorrow?
Could Your Business Survive Data Loss?
Take our 2-minute Backup Confidence Test.
Did you know? 60% of small businesses that lose their data shut down within 6 months. Yet most business owners haven't tested their backups in years — if they have backups at all.
Answer 8 honest questions to find out if your backups would actually save you in a crisis.
Common Questions
Specific answers about this service.
Our standard helpdesk is open 9:00 AM to 5:00 PM, Monday to Friday (Closed Weekends & Bank Holidays). We offer extended hours and 24/7 emergency support for Elite clients.
Yes. Our 'Managed Onsite' plans include unlimited onsite visits for issues that can't be fixed remotely. We love seeing our clients face-to-face!
We primarily support businesses in Shropshire, Herefordshire, Worcestershire, and Powys. Our main hubs are Ludlow, Shrewsbury, Hereford, and Telford.
You can call our helpdesk directly, email, or log a ticket through our client portal. Most clients prefer to call or email - we respond to both quickly.
We typically work with businesses between 5 and 100 employees. Smaller than 5 is often better served by ad-hoc support. Larger than 100 often has in-house IT and may need us for specific projects.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
✓ Trusted by local businesses for over 10 years
Send a Signal
Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.