Serving Shropshire ยท Herefordshire ยท Welsh Borders ยท Est. 2014Helpdesk open ยท avg 14 min response01584 517 234
Fresh Tech
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๐Ÿ“ Shropshire

IT Support for Shropshire Businesses

Fresh Tech is based in Ludlow - not Birmingham, not Staffordshire, not an hour up the M54. We're 5.0 rated on Google because Shropshire firms want IT support that's local, fast, and run by people who know the county.

5.0โ˜…
42 verified Google reviews
Ludlow HQ ยท
Engineers across the Welsh Borders
Why local matters

Why Shropshire businesses choose Fresh Tech

Ludlow HQ

We're not 'covering' Shropshire from Birmingham - our headquarters is right here in Ludlow.

Same-Day Response

For urgent onsite needs, we're typically there within 60 minutes across most of Shropshire.

Unlimited Support

No ticking clock. Your team can call as often as they need without worrying about costs.

Local Knowledge

We understand Shropshire's business community, from rural connectivity challenges to industrial estates.

A Shropshire firm, supporting Shropshire firms

Plenty of IT companies claim to cover Shropshire. Most of them sit in Birmingham traffic when you call. We don't. Our team lives and works here. When you ring with a problem, you speak to someone who knows the back roads from Whitchurch to Bishop's Castle.

We support a wide mix of Shropshire businesses. That includes solicitors and accountants in Shrewsbury, manufacturers across Telford's business parks, food producers in the south, and tech firms up near Oswestry. We also work with farms, charities, and tourism operators across the county.

What you get with our managed IT support

Our Managed IT Support is a full outsourced IT team for a fixed monthly price. You get unlimited helpdesk calls, so your staff can ring as often as they need. We watch your systems around the clock and fix small issues before they grow. We handle Microsoft 365, cybersecurity, patching, backups, and onsite visits.

For most issues, we fix things remotely in minutes. When kit needs hands-on attention, we drive out. There's no extra charge for site visits and no clock-watching.

Local know-how that actually helps

Shropshire isn't one big town. It's a county of market towns, hills, business parks, and farms. Each has its own quirks. Telford runs on its business parks. Shrewsbury revolves around the loop of the Severn. South Shropshire is rural and lovely, but the broadband can wobble. We know all this because we live here.

We also know what works for rural sites. Starlink, 4G failover, and bonded connections all keep firms online when the fixed line falters. See our Internet Connectivity service for the full set.

No long contracts, no hidden fees

We publish our pricing openly. There are no three-year lock-ins and no surprise invoices. If you'd like a second opinion on your current setup, we offer a free IT health check with no hard sell.

Local expertise

From supporting manufacturers on Telford's Stafford Park to helping solicitors in Shrewsbury town centre, we understand Shropshire's diverse economy. We've solved connectivity challenges across the Shropshire Hills AONB and support businesses from Whitchurch in the north to Ludlow in the south.

Managed IT Support in Shropshire

Common questions

See Managed IT Support details All services in Shropshire
Ready to talk?

Managed IT Support for Shropshire businesses

20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.

Alex
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