Are you really based in Shropshire?

Yes - our headquarters is in Ludlow, South Shropshire. Our Senior Engineer is based in Leominster (just over the Herefordshire border). We're genuinely local, not a remote company claiming to cover the area.

How quickly can you get to Shrewsbury or Telford?

We're typically onsite in Shrewsbury within 45-60 minutes, Telford within 60 minutes. However, 90% of issues are resolved instantly via remote support - we only visit when hands-on work is genuinely needed.

Do you support businesses in rural Shropshire?

Absolutely - rural IT is our speciality. We've deployed Starlink and 4G solutions across the Shropshire Hills and understand the connectivity challenges of working outside the main towns.

What makes you different from other Shropshire IT companies?

We combine genuine local presence with enterprise-grade tools. We use the same security and monitoring platforms as large MSPs, but deliver them with personal service and local accountability.

Do you charge extra for site visits?

No. Our managed IT packages include site visits across Shropshire at no extra cost. We don't believe in penalising businesses for needing hands-on support.

IT Support for Shropshire Businesses

Fresh Tech is headquartered in Ludlow, making us genuinely local to Shropshire. We provide unlimited IT support, proactive monitoring, and rapid response to businesses across the county - from Shrewsbury to Telford, Oswestry to Bridgnorth.

Get a Quote Call 01584 517 234

Why Choose Fresh Tech in Shropshire?

Ludlow HQ

We're not 'covering' Shropshire from Birmingham - our headquarters is right here in Ludlow.

Same-Day Response

For urgent onsite needs, we're typically there within 60 minutes across most of Shropshire.

Unlimited Support

No ticking clock. Your team can call as often as they need without worrying about costs.

Local Knowledge

We understand Shropshire's business landscape, from rural connectivity challenges to industrial estates.

Unlike IT companies based in Birmingham or Staffordshire who claim to 'cover' Shropshire, we're actually here. Our engineers live and work in the county. When you call, you speak to someone who knows the area, understands local business challenges, and can be onsite within the hour when needed. We support manufacturing firms in Telford, professional services in Shrewsbury, agricultural businesses in the Shropshire Hills, and everything in between. Our Managed IT Support packages include unlimited helpdesk calls, 24/7 monitoring, and all the proactive maintenance that keeps your systems running.

Local Expertise

From supporting manufacturers on Telford's Stafford Park to helping solicitors in Shrewsbury town centre, we understand Shropshire's diverse economy. We've solved connectivity challenges across the Shropshire Hills AONB and support businesses from Whitchurch in the north to Ludlow in the south.

Managed IT Support in Shropshire: FAQs

Common questions about our services in Shropshire

See Managed IT Support details All services in Shropshire

Trusted By Local Heroes

Don't just take our word for it.

"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸‍♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."

Carole Aveson

CAA Administration Services