We work with solicitors & law firms
When LEAP locks up at 9am, billable hours stop. When a conveyancing completion gets intercepted by email fraud, decades of client trust go with it. Legal IT has its own rhythm: court deadlines that don't slip, SRA expectations that keep tightening, and partners working from court more often than the office. Fresh Tech supports law firms with 5–100 staff across Shropshire, Herefordshire and the Welsh Borders, with engineers who know your case management system as well as you do.
What solicitors & law firms deal with
These aren't hypothetical; they're the issues we fix every week.
The Solicitors Regulation Authority has specific requirements for data protection, business continuity, and information security. Their guidance on cybersecurity is increasingly prescriptive, and firms that can't demonstrate proper controls face regulatory action. It's no longer enough to say 'we have antivirus' - the SRA expects documented policies, encryption, and incident response plans.
LEAP, Clio, Actionstep, PracticePanther - your case management system is the heart of your practice. When it runs slowly, loses sync with Outlook, or won't generate documents properly, your fee earners grind to a halt. These systems need reliable infrastructure, proper backups, and someone who understands their quirks.
Legal professional privilege means communications must be absolutely protected. One misdirected email, one compromised mailbox, one unencrypted laptop left on a train - and privileged client material is exposed. Conveyancing fraud alone costs UK buyers millions each year, often starting with a compromised solicitor email account.
Partners and associates increasingly work from home, from court, or between offices. They need secure, reliable access to case files, emails, and management systems from any location - without the frustration of VPNs dropping, files not syncing, or printers refusing to cooperate. Poor remote IT directly reduces billable hours.
What we do for you
We support LEAP, Clio, Actionstep, and legacy systems including their integration with Outlook, document management, and accounting modules. When LEAP's document assembly throws an error or Clio's timer stops syncing, we know where to look - because we support these systems across multiple firms.
Conditional Access, email encryption, device management, and comprehensive audit trails that satisfy SRA expectations. We implement the technical controls that underpin your information security policies, and we can help you write those policies too. Our Cyber Essentials certification service gives you a recognised standard to point to.
We implement email encryption, banner warnings on external emails, and staff awareness training specifically targeting the bank diversion and conveyancing fraud tactics that cost law firms millions. We configure Microsoft 365 to flag suspicious forwarding rules that fraudsters use to intercept completion statements.
Disaster recovery that meets SRA requirements - your practice can operate even if your office can't. Immutable backups protect against ransomware, and our tested recovery procedures mean you know exactly how quickly you'd be back online. The SRA expects you to have this documented.
Questions from solicitors & law firms
