Modernising Care with WiFi & Tablets
Client: Residential Care Home
Poor Connectivity & Paper Records
Full WiFi & Managed Devices
Digital Transformation Complete
The Challenge
A family-run care home was struggling with poor WiFi coverage that dropped out in resident rooms and communal areas. Staff were still using paper-based care plans, making handovers slow and compliance audits stressful. The management team knew they needed to modernise but were worried about the complexity and disruption to residents.
The Fresh Tech Solution
We designed and installed enterprise-grade WiFi with access points positioned to provide seamless coverage throughout all resident rooms, lounges, and staff areas. We deployed managed tablets for carers to access digital care planning software, with secure logins and automatic updates handled remotely. The network was segmented to keep care systems separate from resident WiFi. Following our security recommendations, they're now pursuing Cyber Essentials certification.
Mission Tech Stack
The Outcome
Full WiFi coverage and digital care records across 40-bed facility.
The difference is night and day. Staff can update care records at the bedside, handovers are faster, and CQC were impressed with our digital systems. We're now working towards Cyber Essentials which we never thought we'd achieve.
Care Home Manager
Residential Care Home
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