Good afternoon — let's talk IT.
Business IT That Just Works.
Friendly, expert technology support for businesses in Ludlow, Shrewsbury, Hereford and across the UK. We stop the computer headaches so you can focus on growing your business.
Serving Shropshire, Herefordshire & the Welsh Borders
We specialise in your industry:
WE SAVE YOUR TECH.
We Take Your IT Personally.
"We handle the tech headaches so you don't have to. Real experts, fast solutions, no scripts."
Common concerns we hear:
"Switching providers is disruptive"
Zero downtime. We run both systems in parallel during handover.
"Trapped in a long contract"
12-month terms help us invest in you properly — but we won't hold you prisoner if it's not working.
"What if it doesn't work out?"
30-day money-back guarantee. If we're not the right fit, you pay nothing.
"IT people speak jargon"
Plain English only. We explain things so they actually make sense.
Our Superpowers
Everything you need to keep your business flying high, secure, and productive.
Managed IT Support
Stop IT problems before they cost you money. We monitor 24/7 so issues are fixed before your team even notices.
See how it works →Cyber Security
Sleep soundly knowing ransomware and hackers can't touch your business. Real-time threat detection, 24/7 monitoring.
See how it works →Cyber Essentials
Get certified and block 80% of cyber attacks. Includes free insurance and a trust badge for your website.
See how it works →Cloud & Digital Transformation
Work from anywhere with Microsoft 365, SharePoint, and Teams. We handle the migration, you enjoy the flexibility.
See how it works →Hardware Procurement
Business laptops that arrive ready to work. Your team logs in once — email, apps, and security just appear.
See how it works →Strategic Projects
Office moves, WiFi upgrades, and IT overhauls. One project, one fixed price, zero surprises.
See how it works →Backup & Disaster Recovery
Ransomware? Server crash? Fire? We'll have you back online in hours, not weeks. Your data, always recoverable.
See how it works →How We Save The Day
Our simple 5-step process to stress-free IT.
Discovery Audit
We audit your current setup to find risks and opportunities.
Strategic Proposal
We present a jargon-free plan to fix issues and boost efficiency.
Seamless Onboarding
We handle the entire transition with zero disruption to your team.
Proactive Support
We monitor your systems 24/7 and fix problems before they start.
Quarterly Reviews
We meet regularly to ensure your tech grows with your business.
Cyber Essentials
Government Backed Standard
Are you an easy target for hackers?
Getting Cyber Essentials certified protects you from 80% of common cyber attacks. It also proves to your clients (and insurers) that you take security seriously.
Success Stories
See how we've helped other local businesses become superheroes.
Modernising Care with WiFi & Tablets
Full WiFi coverage and digital care records across 40-bed facility.
Read Case Study →Who We Help
We specialize in supporting these sectors across Shropshire and the UK.
Engineering
High-performance workstations and CAD support for precision engineering firms.
Healthcare
NHS DSPT/GDPR compliant IT solutions for clinics, dentists, and care homes.
Manufacturing
IoT, shop floor connectivity, and ERP support for modern manufacturers.
Renewable Energy
Remote monitoring and field support for solar, wind, and biomass sectors.
Don't see your sector?
We support accountants, non-profits, logistics firms and more.
Tell us about your missionTrusted By Local Heroes
Don't just take our word for it.
"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."
Carole Aveson
CAA Administration Services
Powering Businesses Like
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Don't Get Ripped Off By
Bad IT Support
Our 2025 Buyer's Guide reveals the dirty secrets most IT companies don't want you to know. Learn the 3 critical questions you must ask before signing any contract.
Common Questions
No secrets, no jargon. Just answers.
Our pricing is transparent. Remote support starts from £35 per user/month, and fully managed support (including onsite) is from £45 per user/month. Use our pricing calculator for an exact quote.
Our average response time is under 15 minutes for urgent issues. We prioritise critical faults that stop you from working.
Yes! While we are Microsoft specialists, we support mixed environments including Macs, iPads, and iPhones.
Absolutely. We are Cyber Essentials experts. We can audit your systems, fix the gaps, and guide you through the certification process.
We typically offer 12-month agreements, but we also have flexible rolling monthly options. We believe you should stay because you want to, not because you have to.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
✓ Trusted by local businesses for over 10 years
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Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.