Good morning — let's talk IT.
Business IT That Just Works.
Friendly, expert technology support for businesses in Ludlow, Shrewsbury, Hereford and across the UK. We stop the computer headaches so you can focus on growing your business.
WE SAVE YOUR TECH.
We Take Your IT Personally.
"We handle the tech headaches so you don't have to. Real experts, fast solutions, no scripts."
"Robert said we were Fantastic!!"
Great advice and support, as usual, from Sam and the team in supplying and setting up a new laptop.
Our Superpowers
Everything you need to keep your business flying high, secure, and productive.
Managed IT Support
Proactive monitoring and unlimited helpdesk support to keep your business running.
Learn more →Cyber Essentials
Get certified and secure your business against 80% of common cyber attacks.
Learn more →Cloud & Digital Transformation
Migration to Microsoft 365, SharePoint, and Azure for modern working.
Learn more →Backup & Disaster Recovery
Business continuity solutions to protect your data and keep you running.
Learn more →How We Save The Day
Our simple 5-step process to stress-free IT.
Discovery Audit
We audit your current setup to find risks and opportunities.
Strategic Proposal
We present a jargon-free plan to fix issues and boost efficiency.
Seamless Onboarding
We handle the entire transition with zero disruption to your team.
Proactive Support
We monitor your systems 24/7 and fix problems before they start.
Quarterly Reviews
We meet regularly to ensure your tech grows with your business.
Cyber Essentials
Government Backed Standard
Are you an easy target for hackers?
Getting Cyber Essentials certified protects you from 80% of common cyber attacks. It also proves to your clients (and insurers) that you take security seriously.
Success Stories
See how we've helped other local businesses become superheroes.
License Liberation for a Luxury Brand
Saved over £10,000/year & Simplified Management.
Read Case Study →
Seamless IT Upgrade for Food Production
High-performance upgrade with zero production loss.
Read Case Study →
Bringing Broadband to the Back Fields
Reliable connectivity across 2,000-acre estate.
Read Case Study →
Who We Help
We specialize in supporting these sectors across Shropshire and the UK.
Engineering
High-performance workstations and CAD support for precision engineering firms.
Healthcare
NHS DSPT/GDPR compliant IT solutions for clinics, dentists, and care homes.
Manufacturing
IoT, shop floor connectivity, and ERP support for modern manufacturers.
Renewable Energy
Remote monitoring and field support for solar, wind, and biomass sectors.
Don't see your sector?
We support accountants, non-profits, logistics firms and more.
Tell us about your missionTrusted By Local Heroes
Don't just take our word for it.
"Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸♂️ my computer from being hacked within seconds. Thank goodness I outsource to companies who know what they are doing."
Carole Aveson
CAA Administration Services
Powering Businesses Like
Don't Get Ripped Off By
Bad IT Support
Our 2025 Buyer's Guide reveals the dirty secrets most IT companies don't want you to know. Learn the 3 critical questions you must ask before signing any contract.
Common Questions
No secrets, no jargon. Just answers.
Our pricing is transparent. Remote support starts from £35 per user/month, and fully managed support (including onsite) is from £45 per user/month. Use our pricing calculator for an exact quote.
Our average response time is under 15 minutes for urgent issues. We prioritise critical faults that stop you from working.
Yes! While we are Microsoft specialists, we support mixed environments including Macs, iPads, and iPhones.
Absolutely. We are Cyber Essentials experts. We can audit your systems, fix the gaps, and guide you through the certification process.
We typically offer 12-month agreements, but we also have flexible rolling monthly options. We believe you should stay because you want to, not because you have to.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually).
Send a Signal
Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.