Super IT Services and support for Your Business
Not all heroes wear capes. Some provide exceptional IT support.
Super IT services
Comprehensive IT Support in Shropshire to Power Your Business
Mission Accomplished: What Our Clients Say
Heroic Response Times You Can Count On
Say No to Waiting: Fast and Fearless Phone Support
What do our Amazing Small and Medium Business Clients say:
We have been using Fresh Tech for several years now, the service is first class and very fast. They have built and installed our network and server set-up, and offer excellent and prompt support to our team whenever required, Fresh Tech realise that problems need to be solved/fixed quickly to ensure the business runs as smoothly as possible.
Stephen Jaques – Jaques Int
From day one, the team at Fresh Tech has been consistently reliable and responsive. They are always just a call or email away, ready to tackle any IT issue we encounter with a friendly and professional approach. Their expertise and promptness in resolving problems have significantly minimised downtime and kept our operations running smoothly.
Julia Hughes – Working Solutions
Fresh Tech’s proactive approach has been particularly beneficial for Pearce Cycles. Not only do they resolve our current issues efficiently, but they also anticipate potential problems before they arise. This forward-thinking strategy has saved us both time and money, and it gives us confidence that our IT systems are in the best possible hands.
Lindsey Pearce – Pearce Cycles
We have been working with Sam and the Fresh Tech team for over 5 years and in that time we have always found them to be very helpful and professional. The response time and service we receive is excellent. Sam is always willing to give unbiased advice and is extremely knowledgeable in all things IT!
Helen Graham – The Ludlow Nut Company
Fresh Tech solve any computer issue I have both promptly and efficiently. Being an SME this is quality of service that is invaluable to me and my Shropshire based business. I’m given peace of mind knowing they have my (and my business’) back.
Iain Urquhart – Advanced Pest Management
We at Hendra House have been absolutely delighted with the IT support and guidance provided by Fresh Tech. Their friendly and approachable team has significantly enhanced our digital capabilities, ensuring our care home runs smoothly and efficiently.
We highly recommend Fresh Tech to any organisation seeking top-notch IT support.
Vince Burmingham – Hendra Healthcare
We wholeheartedly recommend Fresh Tech to any business looking for reliable, expert, and friendly IT support. Their service has not just been a support function but a key driver in our success.
Rupert Williams – Shropshire Lettings
Well all I can say is a big shout out to Sam James BSc at Fresh Tech for literally swooping into rescue🦸♂️ my computer from being hacked within seconds.
Thank goodness I outsource to companies who know what they are doing especially currently with hacking happening so much and infiltrating so many layers of security. 💻
If you don’t already have a computer Super Hero I can thoroughly recommendd Fresh Tech IT Services
Carole Aveson – CAA Administration Services
Who we are
A League of Specialists, Passionate About Business IT Support & Innovation
At Fresh Tech, we are your boutique-sized IT superheroes, agile and ready to save the day. Our compact, dynamic team allows us to offer personalised and rapid IT Support in Shropshire, ensuring your business never skips a beat. With the flexibility of a small team and the power of our strategic alliances with top-tier suppliers, we deliver unmatched IT solutions. Trust the Fresh Tech Heroes to guard your digital realm, while partnering with the best in the industry to elevate your business to new heights.
Why Choose Fresh Tech for IT Support in Shropshire?
Our IT services in Shropshire provide businesses with peace of mind by taking care of all their IT needs. From proactive maintenance and monitoring to troubleshooting and system upgrades, we ensure your business runs smoothly. When you work with us, you no longer need to worry about IT issues affecting your operations. Let our team handle everything from hardware procurement to cyber security services, so you can focus on growing your business.
As a local provider of IT Support in Shropshire, we understand the unique needs of businesses in this region. Our team is just a call away and ready to provide both on-site and remote IT support to ensure your business runs smoothly. Wondering about IT Support in Herefordshire? We’ve also got you covered. We’re based physically in Ludlow and Leominster and can offer fast response times, a personal touch, and the latest in cyber security services to keep your business protected. If you are within an hour of our location we can cover you within our onsite support response times meaning we can also provide super IT Support in Worcestershire and Powys.
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Why choose us
Track Record Of Super IT Services
est.
2014
Saving Your Business For A Decade
Since 2014, businesses like yours have relied on Fresh Tech’s superhero-level IT Support In Shropshire to conquer IT challenges. Our team of seasoned experts are at your disposal, ready to navigate complex systems and implement innovative solutions. With unparalleled knowledge and experience, Fresh Tech ensures your business stays ahead of the curve.
We’ve been through and still experience the same issues and tribulations business owners like you face and together we can help defeat them.
How Fast?
Response and Phone
Live Reviews
How Good Are We?
Frequently Asked Questions
What makes your IT support company different from others?
We pride ourselves on our friendly and supportive Business IT Solutions. Our team is not just technically skilled, but also dedicated to explaining solutions in an easy-to-understand manner, ensuring you feel comfortable and informed at every step.
How quickly can you respond to IT issues?
We understand the importance of minimal downtime. Our response times are among the fastest, with a commitment to start addressing urgent issues within the hour.
How affordable is your IT Support for small businesses?
We offer a range of flexible and affordable support packages designed specifically for small businesses. Our goal is to provide top-notch service without breaking the bank. Compare the investment to any cyber breach or hiring your own staff and it becomes even more evident.
Do you provide long-term IT strategy planning?
Yes, we do. We believe in proactive support, which includes helping you plan your IT strategy to ensure your technology scales with your business growth.
How secure are your IT support services?
Security is a top priority for us. We use the latest security protocols and practices to ensure your data and systems are protected against cyber threats. Cyber Essentials is a great foundation in which to base your company around.
What happens if we have an IT emergency after hours?
We offer 24/7 emergency support service for critical issues. Simply add it on to your support service. You can rest assured that help is available whenever you need it, any time of the day or night.
Can we get IT support remotely, or do you need to visit our site?
We offer both remote and on-site support, depending on your needs and the nature of the issue. Our remote support can resolve many issues quickly without the need for an on-site visit.
Do you offer customised IT support packages?
Yes, we do. We understand that each business has unique needs, and we’re happy to work with you to create a custom support plan that fits your specific requirements.
What is your policy on data confidentiality and privacy?
We adhere strictly to data protection laws and best practices to ensure your information is always kept confidential and secure.
Where/Who do you support?
We proudly offer IT Support in Shropshire, Herefordshire, and Worcestershire. Our team also provides remote IT support for businesses across the UK, ensuring that no matter your location, you can benefit from our expert services.
Can you help with cyber security services?
Absolutely. We offer comprehensive Cyber Security Services in Shropshire and beyond, safeguarding your business from cyber threats. From proactive monitoring to robust defence solutions, we ensure your digital assets are protected.
Do you provide onsite IT support?
Yes, we offer both onsite IT support and remote IT support in Shropshire, Herefordshire, and Worcestershire. Whether you need us physically at your office or solving problems remotely, our team is here to help.
Do you provide Network Support?
Yes, we offer comprehensive network support for businesses across Shropshire, Herefordshire, and Worcestershire. Our team provides everything from network setup and management to troubleshooting and ongoing maintenance. Whether your business needs help with network security, connectivity issues, or optimising performance, our IT Support in Shropshire ensures your network runs smoothly and securely.
We understand that a reliable network is crucial to business operations, so we focus on delivering fast and effective solutions, reducing downtime and enhancing efficiency. Additionally, our cyber security services protect your network from potential threats, ensuring your data remains safe.
For businesses in Shropshire and surrounding areas, our local presence allows us to provide both on-site network support and remote IT assistance, tailored to meet the specific needs of your organisation. From small businesses to larger enterprises, we are here to ensure your network infrastructure is robust and reliable.
Superhero Showcase
Check Out Our Latest Case Studies
Cyber Security Supercharged: How We Guided a Firm to Cyber Essentials+ and Continuous Protection
We helped a UK luxury brand slash Google Workspace costs by over £10,000 a year—freeing them from waste, overspend, and confusing licensing tiers.
In the heart of Ludlow, a local food production business faced a technological crisis with ageing machines incompatible with Windows 11 and nearing the end of Windows 10’s life.
Leave the IT to Us and Focus on Your Superpowers
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