Managed Print Solutions
Print Without the Predatory Contracts.
The managed print industry is full of leasing traps: 5-year contracts, inflated click charges, automatic renewals, and exit penalties that cost more than a new printer. We work with a specialist print partner who does things properly. They provide direct manufacturer warranty and service with national coverage, matching the right printer to the job with no brand loyalty. If a managed print service doesn't make financial sense for your business, they'll tell you honestly rather than signing you up anyway.
Why Choose Fresh Tech?
- No long-term tie-ins required
- Local engineers, rapid response
- Proactive monitoring included
The Problem
You're locked into an expensive print lease with inflated per-click charges. The contract auto-renewed without your knowledge. You're paying for a machine you could have bought outright three times over. And leaving costs more than staying.
The Fresh Tech Fix
Through our print partner, we source business-grade printers that you own outright, backed by direct manufacturer warranty and a proper service contract. The right machine for the job, not whatever earns the highest commission. If the numbers don't stack up for managed print, we'll say so.
Service Features
What's included in the package.
Ownership Model
Buy it. Own it. No lease.
Our print partner supplies printers on an ownership model. You pay for the device and own it outright. No 5-year lease, no automatic renewals, no exit penalties. When it reaches end of life, you replace it on your terms, not a leasing company's.
Direct Manufacturer Warranty
Proper cover, national service.
Every device comes with direct manufacturer warranty and service. When something goes wrong, you get a proper engineer from the manufacturer, not a third-party call centre. Coverage is national, so whether you have one office or ten, you're covered.
No Brand Loyalty
The right printer for the right job.
Our partner isn't tied to one manufacturer. They assess your print volumes, document types, and workflow, then recommend the best device for the job regardless of brand. A small office with light printing gets a different recommendation to a busy accounts department churning through thousands of pages a month.
Honest Advice
We'll turn down work if it doesn't make sense.
Not every business needs a managed print service. If your print volumes are low or your current setup is working fine, our partner will tell you honestly rather than signing you up for a service you don't need. That approach is why we work with them.
Escape Your Lease
Trapped in a print lease? We can review your contract and advise on the most cost-effective exit strategy. Sometimes paying the exit fee and switching to ownership saves money within 12 months.
Right-Size Your Fleet
Most businesses have too many printers in the wrong places. Our print partner audits your volumes and recommends the right number of the right devices, reducing costs and simplifying management.
Secure Printing
Pull printing and secure release ensure confidential documents aren't left sitting in the output tray. Staff authenticate at the device before their job prints. Essential for businesses handling sensitive data.
Common Questions
Specific answers about this service.
Our standard helpdesk is open 9:00 AM to 5:00 PM, Monday to Friday (closed weekends & bank holidays). Our monitoring runs 24/7 so we catch critical issues even outside hours. If you need guaranteed out-of-hours cover, talk to us about our premium options.
Yes. Our 'Managed Onsite' plans include unlimited onsite visits for issues that can't be fixed remotely. We love seeing our clients face-to-face!
We primarily support businesses in Shropshire, Herefordshire, Worcestershire, and Powys. Our main hubs are Ludlow, Shrewsbury, Hereford, and Telford.
You can call our helpdesk directly, email, or log a ticket through our client portal. Most clients prefer to call or email - we respond to both quickly.
We typically work with businesses between 5 and 100 employees. Smaller than 5 is often better served by ad-hoc support. Larger than 100 often has in-house IT and may need us for specific projects.
Signal for Help
Ready to banish tech headaches? Fill out the form or book a chat directly. We respond faster than a speeding bullet (usually under 15 minutes).
ā Trusted by local businesses for over 10 years
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Existing Client?
Email support@fresh-tech.uk or call 01584 517 234 for urgent help.