Why Worcester businesses choose Fresh Tech
Full Platform Expertise
Teams, SharePoint, Exchange, Intune, Power Automate, Defender - we configure and manage the entire Microsoft 365 ecosystem.
Security Hardening
Conditional Access, MFA, DLP, Safe Attachments, and anti-phishing - configured for genuine protection.
Cost Optimisation
We audit your licences and eliminate waste - ensuring every user is on the right plan.
Smooth Migration
From on-premises systems or other providers - we migrate everything with zero data loss.
Get the full value of Microsoft 365
Most Worcester firms use less than a fifth of what they're paying for. Email works. Teams gets used for the odd video call. But SharePoint sits empty. Intune is switched off. Conditional Access was never set up. Power Automate is a name on a menu.
Our Microsoft 365 service fixes that. We set up the platform the right way. We turn on the safety features you're already paying for. And we train your team to use the tools that will save them real time.
Microsoft 365 plans in plain English
Most small firms pick from three plans. Business Basic is web-only email and Teams. Business Standard adds installed Word, Excel, and Outlook. Business Premium adds the safety extras most firms really need - device management with Intune, Conditional Access, anti-phishing, and proper data loss rules.
The two mistakes we see most often in Worcester? Firms paying for Premium and never switching the safety features on. And firms on Standard who'd be much safer on Premium. We fix both.
Security that does not annoy your team
The biggest gap we find? Security. No Conditional Access means a stolen password lets a stranger into your data from anywhere. No data loss rules mean sensitive files get shared outside by mistake. No proper admin split means one bad day can take out the whole tenant.
We fix all of this in ways that do not get in your team's way. Good security should be quiet for staff and a wall for attackers. That's the balance we aim for.
Migration from older systems
Still running an in-house Exchange server? Paying a hosted email host that doesn't talk to anything else? We move you to Microsoft 365 cleanly. We plan the cut-over, copy every email and file, set up security from day one, and train your team. Your staff don't miss a single email, and they pick up tools that change how they work together.
The backup gap
Microsoft 365 does not back itself up. It keeps things online, which is not the same thing. Delete a folder by mistake, get hit by ransomware, or have a leaver clear out their OneDrive - and the built-in tools only stretch so far. We add proper backup as part of our setup.
For the deeper dive on plans, see our Business Premium page.
Worcester's professional services firms, educational institutions, and growing businesses all rely on Microsoft 365. We help them move beyond basic usage to get more from the full platform - improving collaboration, strengthening security, and reducing costs through proper licence management.
Common questions
Microsoft 365 for Worcester businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.