Manufacturing Ready
Microsoft 365 configured for ISO compliance, document control, and multi-site operations.
Telford, Welsh Borders
Microsoft 365 Support for Telford Businesses
Telford's makers and engineers need Microsoft 365 to do more than send email. Fresh Tech sets it up properly, locks it down, and shows your team how to use the parts they actually need - from Teams calls that save trips between sites to SharePoint that keeps ISO records tidy.
Why local matters
Why Telford businesses choose Fresh Tech
Device Management
Intune deployment ensures laptops and mobiles are secured and managed across all Telford sites.
Teams Deployment
Properly structured Teams channels, meetings, and governance - not the free-for-all most businesses end up with.
Migration Experts
Moving from legacy systems, on-premises servers, or another provider - we handle everything.
Microsoft 365 for makers and engineers
Telford's business parks are full of firms that build things. Most are on Microsoft 365 already. The trouble is, the setup has not kept pace with the team. We see the same problems again and again. Multi-factor login was never finished. Shared mailboxes that everyone logs into. Files that anyone in the company can open. Teams set up with no rules at all.
Our Microsoft 365 service fixes all of that. We sort out your tenant, switch on the security tools you're already paying for, and tidy up Teams and SharePoint so they help your team rather than hinder them.
Microsoft 365 plans in plain English
There are three main plans for small firms. Business Basic gives you web email and Teams. Business Standard adds installed Word, Excel, and Outlook. Business Premium adds the bits most makers really need - device management with Intune, Conditional Access, and tools to stop dodgy emails landing in your inbox.
For most Telford makers, Premium is the right plan. It's the one that satisfies ISO auditors without bolting on extras. The mistake we see most often? Firms paying for Premium and never switching the safety features on.
Real wins for Telford firms
- Teams: Cut trips between sites by holding video calls. Set up channels for project teams. Replace your old phone system with Teams Phone.
- SharePoint: Build a tidy home for quality records. Track versions properly. Replace shared drives that nobody understands.
- Intune: Manage every laptop and phone from one screen. Push out updates. Wipe lost kit before it costs you.
- Power Automate: Cut out the boring re-typing between systems. Set up simple approval flows for orders or holiday requests.
We don't just turn these tools on. We tune them for the way your team works each day. We train your staff. We write down what we did, so the next person in the chair can pick it up.
The backup gap
Microsoft 365 does not back itself up. It keeps things online, which is not the same thing. Delete a folder by mistake, get hit by ransomware, or have a leaver clear out their OneDrive - and the standard tools only stretch so far. We add proper third-party backup as part of our setup. For the deeper dive on plans, see our Business Premium page.
Local expertise
Telford's business parks house manufacturers, engineers, and logistics firms who need Microsoft 365 to work properly across complex operations. We understand the practical requirements - ISO document control, multi-site collaboration, secure device management for field engineers, and compliance-ready configurations.
Microsoft 365 in Telford
Common questions
Can Microsoft 365 help with ISO compliance?+
Yes - SharePoint provides version-controlled document management, Teams enables tracked communication, and the audit logs provide the evidence trail ISO auditors look for. We configure these specifically for compliance requirements.
We have engineers across multiple Telford sites. Can you manage their devices?+
Absolutely. Intune (included in Business Premium) lets us manage every Windows device from a central dashboard - deploying security policies, pushing updates, and even wiping lost devices. Perfect for multi-site operations.
Can Teams replace our phone system?+
Yes - Teams Phone with a calling plan or direct routing can replace your traditional phone system. We handle the setup, number porting, and training. Many Telford businesses have eliminated separate phone line costs entirely.
What licence do we need for a manufacturing business?+
For most Telford manufacturers, Microsoft 365 Business Premium is the sweet spot - it includes desktop Office apps, Teams, SharePoint, Exchange, and crucially Intune for device management and advanced security features.
How do you handle the migration from our current setup?+
We start with a thorough assessment of your current environment - email, files, applications, devices. Then we plan the migration in phases, typically migrating email first, then files, then devices. We schedule around your operations and provide training at each stage.
Ready to talk?
Microsoft 365 for Telford businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.