Why Telford businesses choose Fresh Tech
Business Park Experts
Supporting businesses across Stafford Park, Hortonwood, Halesfield, and T54 - we know Telford's commercial areas.
Proactive Monitoring
24/7 network monitoring catches issues before they impact your production lines or customer service.
Dell Pro Partner
Custom-spec workstations and laptops at Premier pricing - built for Telford's engineering and manufacturing needs.
Same-Day Response
Urgent onsite support across Telford - typically within 60 minutes for critical issues.
IT support built for Telford's business parks
Telford's economy runs on its world-class business parks. Stafford Park. Hortonwood. Halesfield. The newer T54 site. These are serious firms with serious systems. We support makers running 24/7 lines, logistics firms with tight delivery windows, and engineers whose CAD workstations have to fly.
We also support smaller firms across the town. Solicitors. Accountants. Dental practices. Charities and schools. Each one gets the same care and the same response times.
What our managed IT support includes
Our Managed IT Support covers the lot. Around-the-clock network monitoring. Auto-patching that runs outside your working hours. Endpoint protection that stops threats before they reach your team. Microsoft 365 management. Backups. Email security. And an unlimited helpdesk that picks up the phone fast.
When kit needs hands-on work, we're onsite the same day. Site visits are included in the monthly fee. There are no per-call charges and no surprise invoices.
Proactive, not reactive
Most IT firms only show up when things break. We don't work that way. We watch your systems all day, every day. We spot small issues and fix them before your team even notices. That means fewer tickets, less downtime, and tech that helps your business grow rather than holds it back.
Dell Pro hardware, sensibly priced
We're a Dell Premier Partner. That means we supply custom-spec Dell Pro desktops, laptops, and screens at sharp prices. Each unit comes with a five-year onsite warranty. For makers and engineers running heavy software, this matters. See our hardware service for the full set.
We also fit UniFi network kit for firms that want a tidy, licence-free network across the building.
No three-year lock-ins
Our pricing is published openly. There are no long contracts and no hidden fees. Book a free IT health check and we'll show you exactly where your systems stand.
Telford's manufacturing and engineering heritage means businesses here need IT systems that perform under pressure. We support companies across Stafford Park, Hortonwood, Halesfield, and the newer developments at T54. Whether you're running CNC machines, managing logistics, or scaling a tech startup at Telford Innovation Campus, we understand the demands.
Common questions
Managed IT Support for Telford businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.