Business Park Experts
Supporting businesses across Stafford Park, Hortonwood, Halesfield, and T54 - we know Telford's commercial areas.
Telford, Welsh Borders
IT Support for Telford Businesses
Telford is Shropshire's industrial powerhouse - a town built on engineering, making things, and clever ideas. From the big employers on Stafford Park to the growing tech firms at Telford Innovation Campus, the businesses here want IT that's as solid as the products they build.
Why local matters
Why Telford businesses choose Fresh Tech
Proactive Monitoring
24/7 network monitoring catches issues before they impact your production lines or customer service.
Dell Pro Partner
Custom-spec workstations and laptops at Premier pricing - built for Telford's engineering and manufacturing needs.
Remote-First Response
Most Telford issues are fixed remotely in minutes; onsite visits are arranged when remote resolution is not possible, billed separately.
IT support built for Telford's business parks
Telford's economy runs on its world-class business parks. Stafford Park. Hortonwood. Halesfield. The newer T54 site. These are serious firms with serious systems. We support makers running 24/7 lines, logistics firms with tight delivery windows, and engineers whose CAD workstations have to fly.
We also support smaller firms across the town. Solicitors. Accountants. Dental practices. Charities and schools. Each one gets the same care and the same response times.
What our managed IT support includes
Our Managed IT Support covers the lot. Around-the-clock network monitoring. Auto-patching that runs outside your working hours. Endpoint protection that stops threats before they reach your team. Microsoft 365 management. Backups. Email security. And an unlimited helpdesk that picks up the phone fast.
When kit needs hands-on work that cannot be done remotely, we can arrange an onsite visit, billed separately. There are no per-call charges on the helpdesk and no surprise invoices.
Proactive, not reactive
Most IT firms only show up when things break. We don't work that way. We watch your systems all day, every day. We spot small issues and fix them before your team even notices. That means fewer tickets, less downtime, and tech that helps your business grow rather than holds it back.
Dell Pro hardware, sensibly priced
We're a Dell Premier Partner. That means we supply custom-spec Dell Pro desktops, laptops, and screens at sharp prices. Each unit comes with a five-year onsite warranty. For makers and engineers running heavy software, this matters. See our hardware service for the full set.
We also fit UniFi network kit for firms that want a tidy, licence-free network across the building.
No three-year lock-ins
Our pricing is published openly. There are no long contracts and no hidden fees. Book a free IT health check and we'll show you exactly where your systems stand.
Local expertise
Telford's manufacturing and engineering heritage means businesses here need IT systems that perform under pressure. We support companies across Stafford Park, Hortonwood, Halesfield, and the newer developments at T54. Whether you're running CNC machines, managing logistics, or scaling a tech startup at Telford Innovation Campus, we understand the demands.
Managed IT Support in Telford
Common questions
Do you support manufacturing businesses in Telford?+
Yes - manufacturing IT is one of our strengths. We understand the requirements of 24/7 operations, production-critical systems, and the need for reliable connectivity across factory floors. We also support specialist software and CAD workstations.
How quickly can you respond to issues in Telford?+
Most issues are resolved instantly via remote support. If an issue cannot be fixed remotely, we can arrange an onsite visit, billed separately. For planned work like installations and upgrades, we schedule around your operations to minimise disruption.
What's included in your managed IT support?+
Everything: unlimited helpdesk calls, 24/7 monitoring, patch management, antivirus and endpoint protection, Microsoft 365 management and quarterly business reviews. Onsite visits are billed separately. See our pricing page for full details.
Can you supply hardware for our Telford business?+
Absolutely. As a Dell Premier Partner, we supply custom-spec Dell Pro desktops, laptops, and monitors at better-than-retail pricing with 5-year onsite warranties. We also supply UniFi networking equipment for businesses upgrading their network infrastructure.
Do you work with other IT companies already servicing Telford?+
Some of our clients come to us from other local IT providers and IT companies. We handle the transition professionally with no disruption to your business. Our onboarding process is designed to make switching providers completely painless.
Ready to talk?
Managed IT Support for Telford businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.