Why Ludlow businesses choose Fresh Tech
15-Min Onsite
We're based in Ludlow. For critical issues, we're at your premises in under 15 minutes - not hours. Try getting that from any other IT provider.
Unlimited Helpdesk
Your team calls as often as they need. No ticket limits, no per-call charges. We're just down the road and always happy to help.
Rural Connectivity
We specialise in Starlink, 4G failover, and bonded connections for businesses battling South Shropshire's broadband challenges.
Eco Park & Town Centre
Supporting businesses across the Eco Park, Sheet Road, Corve Street, Castle Square, and the surrounding villages daily.
Your neighbours, your IT department
We're not an IT company that 'covers' Ludlow from Birmingham or Shrewsbury. We're based right here. Our engineers grab coffee at CSONS, pick up lunch from the Ludlow Food Centre, and know every back lane between the Eco Park and the town centre. That proximity means faster response times, more personal relationships, and a genuine understanding of what it's like to run a business in rural South Shropshire.
We work with many of Ludlow's most established businesses - solicitors, accountants, manufacturers, food producers, and tourism operators. Our Managed IT Support gives you a complete outsourced IT department: unlimited helpdesk calls, proactive 24/7 monitoring, Microsoft 365 management, cybersecurity protection, and regular face-to-face strategy reviews.
Solving rural connectivity challenges
Let's be honest - broadband in South Shropshire isn't always reliable. We specialise in keeping businesses connected with solutions like Starlink, 4G/5G failover, and bonded connections through our Internet Connectivity service. We've helped dozens of local businesses overcome the connectivity challenges that come with operating in a beautiful but sometimes digitally underserved part of the country.
Why Ludlow businesses choose Fresh Tech
Because we're here. Not on the phone from a distant city, not promising to 'get someone out tomorrow'. We're your neighbours, and our reputation in town matters to us. We publish our pricing transparently, we don't lock you into long contracts, and we invest in the kind of enterprise-grade tools that protect your business properly - the same platforms used by FTSE 100 companies, at prices that work for Ludlow SMBs.
If you're currently with another IT provider and wondering whether you're getting the best service, we offer a free IT health check that shows you exactly where your systems stand - no obligation, no hard sell.
As Ludlow's home-grown IT company, we support businesses across every corner of the town - from professional services firms on Corve Street and Broad Street to manufacturers and food producers at the Eco Park, retailers around Castle Square, and tourism businesses throughout the town. We also support businesses in surrounding villages including Clee Hill, Richards Castle, Brimfield, and Woofferton.
Common questions
Managed IT Support for Ludlow businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.