Why Shrewsbury businesses choose Fresh Tech
Same-Day Onsite
When remote support isn't enough, we're at your Shrewsbury premises the same day - no waiting, no extra charges.
Unlimited Helpdesk
Your team calls as often as they need. No ticket limits, no per-call charges, no watching the clock.
24/7 Monitoring
We monitor your network around the clock. Issues are often fixed before your first coffee.
Battlefield & Town Coverage
Supporting businesses from Battlefield Enterprise Park to the town centre, Harlescott, and beyond.
Why Shrewsbury firms pick a local IT partner
Shrewsbury's business scene is close-knit. You've got professional services along the river, retailers around the Darwin Centre, and growing firms at Battlefield Enterprise Park. There are also schools, charities, and tech startups working out of converted units across town. They all want the same thing - IT support that knows the town and turns up when needed.
We work with firms of every size. Sole traders. Family practices. Teams of 50 or more staff. Our Managed IT Support gives you a full outsourced IT team: unlimited helpdesk calls, around-the-clock monitoring, and steady planning that lines up your tech with your growth.
What sets us apart from other Shrewsbury IT firms
We're open about pricing. No long contracts. No surprise invoices. Every member of our team holds current Microsoft certifications. We use the same security tools as much larger firms, but at a price that makes sense for a Shrewsbury SMB.
We also believe in plain English. No jargon. When we explain something, your staff should understand it. We treat your team like people, not ticket numbers.
Onsite when it matters, remote the rest of the time
Most issues get fixed in minutes through our remote tools. When kit needs hands-on work, we drive out the same day. Site visits are included in the monthly fee.
Thinking about switching?
If your current IT partner is slow to answer, vague on bills, or just not pulling their weight, book a free IT health check. We'll show you where you stand, in plain words, with no hard sell.
We support businesses across all of Shrewsbury - from professional services firms overlooking the Severn to manufacturers at Battlefield Enterprise Park, from retailers in the Darwin Centre to educational organisations around the College cluster. We understand the specific challenges of working in a medieval town centre with listed buildings and modern connectivity needs.
Common questions
Managed IT Support for Shrewsbury businesses
20 minutes. No sales pitch. We'll tell you honestly whether we're a fit.
