Effective Date: 14/08/23

At Fresh PCs Consultancy Ltd. trading as Fresh Tech (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website, services, or interact with us. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect
We may collect various types of personal information, including but not limited to:

Contact Information: Name, email address, phone number, postal address.
Account Information: Usernames, passwords, profile information.
Payment Information: Credit/debit card details, billing addresses.
Communication Information: Records of correspondence when you contact us.
Technical Information: IP address, browser type, device information, cookies, analytics data.

How We Use Your Information
We use your personal information for the following purposes:

Providing and improving our services.
Responding to your inquiries and requests.
Processing transactions and sending transaction-related communications.
Sending administrative information, such as updates and security alerts.
Conducting research and analysis to enhance user experience.
Marketing and promotional purposes, only with your consent.
Complying with legal obligations.

Sharing Your Information
We may share your personal information in the following circumstances:

With our affiliates and subsidiaries for the purposes outlined in this policy.
With third-party service providers who assist in operating our business.
With legal authorities and regulatory bodies when required by law.
In connection with a business transaction, such as a merger or acquisition.
With your consent for other purposes not covered here.
Your Choices
You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information under certain conditions.
Objection: You can object to the processing of your personal information in certain situations.
Withdrawal of Consent: You can withdraw your consent where we rely on it for processing.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our website. You can manage your cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.

Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at fresh-tech.uk/contact.

By using our services, you acknowledge that you have read and understood this Privacy Policy.