About Us
Our Story
Mission
Values
Our Story
Hi! I’m Sam The Founder of Fresh Tech. I’m Shropshire born and bred, and I’ve always loved computers.
From the moment I wake up with I’m wondering what technology challenges our clients will be facing in the day ahead and how we can best put IT to work for them. I love seeing reactions from our clients when we fix a technology problem within their business. Every day is different, with technology ever evolving and challenges to match – which keeps things fresh.
What technology challenges does your business face?
Mission
At Fresh Tech, our mission is to deliver reliable and user-friendly IT services and support that empower our clients to overcome technological challenges with ease. We are dedicated to fostering a supportive environment, where every query is met with enthusiasm and every solution is tailored for simplicity and effectiveness. Through our commitment to excellence, we strive to be the trusted partner that businesses rely on for seamless IT experiences that drive their success.
Values
Praise from Our Amazing Small and Medium Business Clients
We at Hendra House have been absolutely delighted with the IT support and guidance provided by Fresh Tech. Their friendly and approachable team has significantly enhanced our digital capabilities, ensuring our care home runs smoothly and efficiently.
We highly recommend Fresh Tech to any organisation seeking top-notch IT support. Their friendly, knowledgeable, and professional service has made a significant difference to our operations at Hendra House. We look forward to a continued partnership with them.
Vince Burmingham – Hendra Healthcare
Fresh Tech solve any computer issue I have both promptly and efficiently. Being an SME this is quality of service that is invaluable to me and my Shropshire based business. I’m given peace of mind knowing they have my (and my business’) back.
Iain Urquhart – Advanced Pest Management
Fresh Tech’s proactive approach has been particularly beneficial for Pearce Cycles. Not only do they resolve our current issues efficiently, but they also anticipate potential problems before they arise. This forward-thinking strategy has saved us both time and money, and it gives us confidence that our IT systems are in the best possible hands.
Lindsey Pearce – Pearce Cycles
We wholeheartedly recommend Fresh Tech to any business looking for reliable, expert, and friendly IT support. Their service has not just been a support function but a key driver in our success.
Rupert Williams – Shropshire Lettings
From day one, the team at Fresh Tech has been consistently reliable and responsive. They are always just a call or email away, ready to tackle any IT issue we encounter with a friendly and professional approach. Their expertise and promptness in resolving problems have significantly minimised downtime and kept our operations running smoothly.
Julia Hughes – Working Solutions
We have been working with Sam and the Fresh Tech team for over 5 years and in that time we have always found them to be very helpful and professional. The response time and service we receive is excellent. Sam is always willing to give unbiased advice and is extremely knowledgeable in all things IT!
Helen Graham – The Ludlow Nut Company
We have been using Fresh Tech for several years now, the service is first class and very fast. They have built and installed our network and server set-up, and offer excellent and prompt support to our team whenever required, Fresh Tech realise that problems need to be solved/fixed quickly to ensure the business runs as smoothly as possible.
Stephen Jaques – Jaques Int
Our Superhero Promise
Supporting Local Businesses
Who's behind the mask?
What makes us different? Think of us as your dynamic duo of IT guardians, working together to deliver quick and clever solutions for your business. Instead of a large, impersonal team, you get the dedicated focus and brainpower of our close-knit pair. This means better answers, faster. It's like having your own elite IT department without the hefty price tag.
But that's not all! Our team isn't just any group of tech enthusiasts – we're passionate pros who love what we do. This allows us to swiftly adapt to your needs, whether you're a startup needing a bit of everything or a growing business looking for specialised support. By being a smaller team, we can offer you the best of both worlds: exceptional service and a personal touch.
And of course, our local presence in Shropshire means we're just around the corner for a face-to-face chat or on-site assistance. Partnering with other local experts, we provide a service that's both globally savvy and locally grounded. It's all about giving you peace of mind and keeping your business running smoothly with friendly, expert IT support.
Leave the IT to us and focus on your superpowers
Are you ready to help you conquer your IT challenges? Running a business is already a heroic feat – why add the stress of IT issues to your plate? Imagine having a trusty sidekick who can swoop in and save the day, keeping your tech running smoothly so you can focus on your mission. Book a no-commitment call with me through my live calendar and let’s team up to make your IT headaches a thing of the past. Your business deserves the best – and we’re here to deliver!
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